Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01268668 100 267d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01268669 100 267d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01268712 100 267d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01268707 100 253d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Customer Schedule —
WO-01268717 100 266d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01268722 100 275d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Customer Schedule —
WO-01268724 100 260d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Customer Schedule —
WO-01268725 100 275d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01268729 100 275d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Customer Schedule —
WO-01268731 100 252d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01268740 100 274d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01268741 100 262d 189d 543d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01268976 100 416d — 542d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) IOPQ Lab/Power P7 —
WO-01269013 100 262d 189d 542d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Technical Complex —
WO-01269014 100 263d 189d 542d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Technical Complex —
WO-01269015 100 262d 189d 542d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Technical Complex —
WO-01269018 100 263d 189d 542d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Technical Complex —
WO-01271101 100 274d — 534d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01271651 100 527d — 529d Needs Action Holding On Hold OLYMPIC VETERINARY Repair Animal Health P3 —
WO-01271826 100 527d — 529d Needs Action Holding On Hold TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01273170 100 322d — 525d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC Parts Wrong —
WO-01274773 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274780 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274782 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274783 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274800 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274807 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274808 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274812 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274821 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274823 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274828 100 337d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC —
WO-01274888 100 372d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC Parts Wrong —
WO-01274889 100 372d — 519d Needs Action Holding On Hold GE Healthcare FMI FCO FCO PC Parts Wrong —
WO-01275549 100 287d — 514d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01275571 100 262d 149d 514d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01275949 100 416d — 513d Needs Action Holding On Hold Apple Industries, Inc Installation Kiosk PC —
WO-01275953 100 416d — 513d Needs Action Holding On Hold Apple Industries, Inc Installation Kiosk PC —
WO-01275956 100 416d — 513d Needs Action Holding On Hold Apple Industries, Inc Installation Kiosk PC —
WO-01276364 100 433d — 511d Needs Action Holding On Hold MOPEC Preventive Maintenance Healthcare Provider PSM Billing —
WO-01277968 100 433d — 504d Needs Action Holding On Hold EZ WAY Preventive Maintenance Bed Services PSM Yes
WO-01278149 100 254d 180d 501d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01278488 100 294d 177d 500d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01280774 100 262d 166d 491d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01280898 100 282d 144d 491d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01283507 100 291d 102d 487d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01284085 100 456d — 485d Needs Action Holding On Hold Kontakt.io Acct. Management Project PC —
WO-01284381 100 262d 148d 484d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01284399 100 421d 167d 484d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01284405 100 262d 167d 484d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d