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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 209d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 184d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01351308 100 180d 5d 186d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351315 100 180d 5d 186d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351316 100 180d 5d 186d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351403 100 180d 0d 186d Needs Action Dispatch L2 Screening HIGI LLC Connectivity Kiosk P4 Yes
WO-01351408 100 182d 5d 186d Needs Action Dispatch Entered PHILIPS HEALTHCARE Repair FCO PC —
WO-01351433 100 180d 4d 186d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351435 100 180d 4d 186d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351437 100 180d 4d 186d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351530 100 181d — 185d Needs Action Dispatch L2 Review Crossover Health Management Services Virtual Tech - Drop Shipment Healthcare Provider PC Parts Wrong Yes
WO-01351542 100 180d 4d 185d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351770 100 182d 3d 182d Needs Action Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01351779 100 180d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351785 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351787 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351802 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351803 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351810 100 182d 3d 182d Needs Action Dispatch L2 Screening ST CAMILLUS Depot - Syracuse Healthcare Provider PSM —
WO-01351814 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351815 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351816 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351818 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351819 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351820 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351822 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351823 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351824 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351879 100 182d 3d 182d Needs Action Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01351881 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351882 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351883 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351884 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351885 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351886 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351887 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351888 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351889 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351890 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351891 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351892 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351893 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351894 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351895 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351896 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351897 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351898 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351899 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351900 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351901 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351902 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —
WO-01351903 100 181d 3d 182d Needs Action Dispatch Entered GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 198d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 186d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 193d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 205d