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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330205 100 274d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330206 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330209 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330214 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330239 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330240 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330241 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330243 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330236 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330237 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330251 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330256 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330284 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330321 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330324 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330331 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330339 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330341 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330342 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330343 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330379 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330380 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330382 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330383 100 262d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330390 100 273d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330401 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330429 100 274d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330467 100 261d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330480 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330481 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330494 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330496 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330591 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330601 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330605 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330609 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330610 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330686 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330722 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330752 100 261d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330753 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330757 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330758 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330762 100 262d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330768 100 261d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330775 100 265d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330784 100 267d — 289d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01330785 100 267d — 289d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01330786 100 267d — 289d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01330798 100 267d — 289d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d