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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330822 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330825 100 273d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330848 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330849 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330850 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330867 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330878 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330879 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330906 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330927 100 260d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330930 100 261d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330932 100 268d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330933 100 261d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330950 100 261d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330952 100 268d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330956 100 261d — 289d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01114533 100 807d 516d 1,011d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158134 100 807d 474d 912d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158137 100 807d 474d 912d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158149 100 807d 474d 912d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158151 100 807d 474d 912d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158153 100 807d 474d 912d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158155 100 807d 474d 912d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158160 100 807d 474d 912d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01237717 100 580d 286d 650d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01237720 100 580d 286d 650d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01261786 100 562d 229d 570d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01261917 100 266d 54d 569d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01112860 100 807d 551d 1,021d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01113132 100 807d 549d 1,018d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01113139 100 807d 549d 1,018d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01113142 100 807d 549d 1,018d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01113448 100 807d 548d 1,017d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01114219 100 807d 546d 1,014d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117083 100 807d 543d 1,009d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117085 100 807d 543d 1,009d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117095 100 807d 543d 1,009d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117122 100 807d 543d 1,009d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117126 100 807d 543d 1,009d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117363 100 807d 542d 1,008d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117366 100 807d 542d 1,008d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117369 100 807d 542d 1,008d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117372 100 807d 542d 1,008d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117373 100 807d 542d 1,008d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01124890 100 807d 536d 1,001d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01125242 100 807d 535d 1,000d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01126233 100 807d 534d 996d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01127218 100 807d 531d 994d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01127705 100 807d 530d 990d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01128023 100 807d 529d 990d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d