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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330822 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330825 100 204d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330848 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330849 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330850 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330867 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330878 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330879 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330906 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330927 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330930 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330932 100 199d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330933 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330950 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330952 100 199d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330956 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01114533 100 739d 516d 942d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158134 100 739d 474d 843d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158137 100 739d 474d 843d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158149 100 739d 474d 843d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158151 100 739d 474d 843d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158153 100 739d 474d 843d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158155 100 739d 474d 843d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01158160 100 739d 474d 843d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01237717 100 511d 286d 581d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01237720 100 511d 286d 581d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01261786 100 493d 229d 501d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01261917 100 197d 54d 500d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01112860 100 739d 551d 952d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01113132 100 739d 549d 949d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01113139 100 739d 549d 949d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01113142 100 739d 549d 949d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01113448 100 739d 548d 948d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01114219 100 739d 546d 945d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117083 100 739d 543d 940d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117085 100 739d 543d 940d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117095 100 739d 543d 940d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117122 100 739d 543d 940d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117126 100 739d 543d 940d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117363 100 739d 542d 939d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117366 100 739d 542d 939d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117369 100 739d 542d 939d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117372 100 739d 542d 939d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01117373 100 739d 542d 939d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01124890 100 739d 536d 932d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01125242 100 739d 535d 931d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01126233 100 739d 534d 927d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01127218 100 739d 531d 925d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01127705 100 739d 530d 921d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01128023 100 739d 529d 921d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d