Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318608 100 191d — 254d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —
WO-01318610 100 191d — 254d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —
WO-01318612 100 253d — 254d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318616 100 246d — 254d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318617 100 246d — 254d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318618 100 191d — 254d Needs Action Coordinators Scheduled First Choice Health Centers, Inc. Inspection — PSM —
WO-01318622 100 241d — 254d Needs Action Coordinators Scheduled Atrius Health Calibration — PSM —
WO-01318623 100 197d — 254d Needs Action Coordinators Scheduled Infusion for Health Inspection — PSM —
WO-01318624 100 246d — 254d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318633 100 248d — 254d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318634 100 246d — 254d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318636 100 253d — 254d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318862 100 192d — 253d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318864 100 193d — 253d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318865 100 193d — 253d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318866 100 193d — 253d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318876 100 241d — 253d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318880 100 241d — 253d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318883 100 241d — 253d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318884 100 241d — 253d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01329306 100 198d — 221d Needs Action Coordinators Scheduled Sono Bello Inspection — PSM —
WO-01329307 100 221d — 221d Needs Action Coordinators Ready for Scheduling CenterWell (Humana) Inspection — PSM —
WO-01329308 100 221d — 221d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — PSM —
WO-01329309 100 192d — 221d Needs Action Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — PSM —
WO-01329311 100 219d — 221d Needs Action Coordinators Assigned Sono Bello Inspection — PSM —
WO-01329312 100 219d — 221d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01329313 100 212d — 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PSM —
WO-01329321 100 221d — 221d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — PSM —
WO-01329323 100 212d — 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329324 100 206d — 221d Needs Action Coordinators Assigned PARMA HEIGHTS FIRE DEPARTMENT Preventive Maintenance — PSM —
WO-01329326 100 199d — 221d Needs Action Coordinators Scheduled Southern Illinois Healthcare Foundation - Sauget Inspection — PSM —
WO-01329328 100 221d — 221d Needs Action Coordinators Ready for Scheduling Sono Bello Inspection — PSM —
WO-01329330 100 221d — 221d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PSM —
WO-01329337 100 221d — 221d Needs Action Coordinators Ready for Scheduling AirSculpt - Atlanta Inspection — PSM —
WO-01329346 100 220d — 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329350 100 198d — 221d Needs Action Coordinators Scheduled GE Healthcare FMI Installation — PC —
WO-01329351 100 191d — 221d Needs Action Coordinators Assigned Convenient MD Urgent Care- Corporate Inspection — PSM —
WO-01329377 100 205d — 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329385 100 214d — 221d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329403 100 191d — 221d Needs Action Coordinators Scheduled MIDMARK Repair — P4 —
WO-01329410 100 199d — 221d Needs Action Coordinators Scheduled MIDMARK Repair — P4 —
WO-01329423 100 212d — 221d Needs Action Coordinators Reschedule Oak Street Health SWAPOUT — PC —
WO-01329426 100 193d — 221d Needs Action Coordinators Scheduled MIDMARK Installation — PC —
WO-01329438 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329440 100 191d — 221d Needs Action Coordinators Reschedule MORTON GROVE FIRE DEPARTMENT Repair — P7 —
WO-01329443 100 220d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329448 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329450 100 220d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329451 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329453 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d