Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318608 100 260d — 323d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —
WO-01318610 100 260d — 323d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —
WO-01318612 100 322d — 323d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318616 100 315d — 323d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318617 100 315d — 323d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318618 100 260d — 323d Needs Action Coordinators Scheduled First Choice Health Centers, Inc. Inspection — PSM —
WO-01318622 100 310d — 323d Needs Action Coordinators Scheduled Atrius Health Calibration — PSM —
WO-01318623 100 266d — 323d Needs Action Coordinators Scheduled Infusion for Health Inspection — PSM —
WO-01318624 100 315d — 323d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318633 100 317d — 323d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318634 100 315d — 323d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318636 100 322d — 323d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318862 100 261d — 322d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318864 100 262d — 322d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318865 100 262d — 322d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318866 100 262d — 322d Needs Action Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — P3 —
WO-01318876 100 310d — 322d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318880 100 310d — 322d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318883 100 310d — 322d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318884 100 310d — 322d Needs Action Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — PSM —
WO-01329306 100 267d — 290d Needs Action Coordinators Scheduled Sono Bello Inspection — PSM —
WO-01329307 100 290d — 290d Needs Action Coordinators Ready for Scheduling CenterWell (Humana) Inspection — PSM —
WO-01329308 100 290d — 290d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — PSM —
WO-01329309 100 261d — 290d Needs Action Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — PSM —
WO-01329311 100 288d — 290d Needs Action Coordinators Assigned Sono Bello Inspection — PSM —
WO-01329312 100 288d — 290d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01329313 100 281d — 290d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PSM —
WO-01329321 100 290d — 290d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — PSM —
WO-01329323 100 281d — 290d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329324 100 275d — 290d Needs Action Coordinators Assigned PARMA HEIGHTS FIRE DEPARTMENT Preventive Maintenance — PSM —
WO-01329326 100 268d — 290d Needs Action Coordinators Scheduled Southern Illinois Healthcare Foundation - Sauget Inspection — PSM —
WO-01329328 100 290d — 290d Needs Action Coordinators Ready for Scheduling Sono Bello Inspection — PSM —
WO-01329330 100 290d — 290d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PSM —
WO-01329337 100 290d — 290d Needs Action Coordinators Ready for Scheduling AirSculpt - Atlanta Inspection — PSM —
WO-01329346 100 289d — 290d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329350 100 267d — 290d Needs Action Coordinators Scheduled GE Healthcare FMI Installation — PC —
WO-01329351 100 260d — 290d Needs Action Coordinators Assigned Convenient MD Urgent Care- Corporate Inspection — PSM —
WO-01329377 100 274d — 290d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329385 100 283d — 290d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329403 100 260d — 290d Needs Action Coordinators Scheduled MIDMARK Repair — P4 —
WO-01329410 100 268d — 290d Needs Action Coordinators Scheduled MIDMARK Repair — P4 —
WO-01329423 100 281d — 290d Needs Action Coordinators Reschedule Oak Street Health SWAPOUT — PC —
WO-01329426 100 262d — 290d Needs Action Coordinators Scheduled MIDMARK Installation — PC —
WO-01329438 100 288d — 290d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329440 100 260d — 290d Needs Action Coordinators Reschedule MORTON GROVE FIRE DEPARTMENT Repair — P7 —
WO-01329443 100 289d — 290d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329448 100 288d — 290d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329450 100 289d — 290d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329451 100 288d — 290d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329453 100 288d — 290d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d