Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01329454 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329456 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329457 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329463 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329464 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329473 100 217d — 221d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329475 100 206d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329477 100 219d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329478 100 196d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329479 100 196d — 221d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329483 100 219d — 221d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01329703 100 197d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329704 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329705 100 204d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329739 100 207d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329741 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329744 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329756 100 199d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329757 100 200d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329759 100 200d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329760 100 200d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329793 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329802 100 198d — 220d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01329803 100 198d — 220d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01329806 100 198d — 220d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01329816 100 200d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329819 100 212d — 220d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01329826 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329853 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329872 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329958 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01329994 100 200d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330025 100 198d — 220d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01330039 100 192d — 220d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01330062 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330066 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330080 100 212d — 220d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01330087 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330102 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330105 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330115 100 212d — 220d Needs Action Coordinators Assigned HIGI LLC Preventive Maintenance — PSM —
WO-01330118 100 207d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330130 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330135 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330157 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330181 100 193d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330186 100 192d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330187 100 191d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330203 100 206d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —
WO-01330204 100 206d — 220d Needs Action Coordinators Scheduled HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d