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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330968 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330970 100 221d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01261978 100 390d — 501d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01111865 100 731d — 956d Needs Action Holding On Hold ZONO SANITECH Upgrade FCO PSM Technical Complex —
WO-01114140 100 731d — 947d Needs Action Holding On Hold Waldmann Installation Healthcare Provider PC —
WO-01126732 100 731d — 927d Needs Action Holding On Hold ZONO SANITECH Upgrade FCO PSM —
WO-01126745 100 731d — 927d Needs Action Holding On Hold ZONO SANITECH Upgrade FCO PSM —
WO-01130847 100 190d — 913d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01130940 100 333d — 913d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01137122 100 731d — 906d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) Repair Lab/Power P7 —
WO-01137126 100 731d — 906d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) Repair Lab/Power P7 —
WO-01138632 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Parts Wrong —
WO-01138636 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138638 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138643 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Parts Wrong —
WO-01138647 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138648 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138650 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138654 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138659 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138661 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138662 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138663 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC —
WO-01138666 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138667 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138669 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138671 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138672 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138673 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138674 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138675 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138677 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138678 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138679 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138718 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01138720 100 736d — 899d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL Lab/Power PC Customer Schedule —
WO-01142731 100 635d — 884d Needs Action Holding On Hold ZONO SANITECH Upgrade FCO PSM —
WO-01151864 100 731d — 864d Needs Action Holding On Hold AVANTOR SERVICES (FORMERLY VWR CATALYST) IOQ Lab/Power P7 —
WO-01167095 100 731d — 817d Needs Action Holding On Hold ZONO SANITECH Upgrade FCO PSM —
WO-01168158 100 348d — 810d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01169156 100 348d — 807d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance Bed Services PSM Technical Complex —
WO-01169161 100 348d — 807d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance Bed Services PSM Technical Complex —
WO-01175124 100 271d — 787d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01178052 100 348d — 775d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01185361 100 325d — 748d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01196241 100 253d — 709d Needs Action Holding On Hold Sono Bello SWAPOUT Healthcare Provider PC Yes
WO-01201883 100 215d 148d 691d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01202118 100 201d 191d 691d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01203967 100 199d — 685d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01209346 100 348d — 670d Needs Action Holding On Hold GE HEALTHCARE Preventive Maintenance Bed Services PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d