Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01298393 100 339d 70d 430d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298396 100 287d 102d 430d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298398 100 324d 101d 430d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298399 100 324d 101d 430d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298400 100 324d 101d 430d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298401 100 324d 101d 430d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298448 100 415d 129d 429d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01298449 100 415d 119d 429d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01298638 100 255d 66d 429d Needs Action Coordinators Reschedule JFK UNIVERSITY MEDICAL CENTER EMS Repair EMS P7 Parts Backorder Yes
WO-01298773 100 258d 76d 428d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01299036 100 415d 126d 427d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299037 100 415d 126d 427d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299147 100 415d 126d 426d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299152 100 415d 126d 426d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299155 100 415d 125d 426d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299157 100 415d 126d 426d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299158 100 415d 126d 426d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299608 100 252d 47d 423d Needs Action Coordinators Ready for Scheduling Oak Street Health Inspection Healthcare Provider PSM Technical Complex —
WO-01299618 100 413d 124d 423d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299622 100 413d 124d 423d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299625 100 413d 124d 423d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299641 100 413d 124d 423d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299725 100 413d 124d 422d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299727 100 413d 124d 422d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299728 100 413d 124d 422d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299729 100 413d 124d 422d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300024 100 260d 8d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300041 100 255d 52d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300048 100 269d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300049 100 269d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300050 100 269d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300051 100 269d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300052 100 253d 13d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC Customer Schedule —
WO-01300053 100 253d 13d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC Customer Schedule —
WO-01300055 100 253d 13d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC Customer Schedule —
WO-01300056 100 253d 13d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC Customer Schedule —
WO-01300062 100 270d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300068 100 262d 65d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300073 100 269d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300074 100 269d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300075 100 269d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300076 100 269d 15d 421d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300117 100 412d 122d 421d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300119 100 412d 122d 421d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300149 100 255d 10d 421d Needs Action Coordinators Ready for Scheduling JOLIET JUNIOR COLLEGE Repair EMS P7 Parts Wrong Yes
WO-01300152 100 255d 12d 421d Needs Action Coordinators Ready for Scheduling JOLIET JUNIOR COLLEGE Repair EMS P7 Parts Wrong Yes
WO-01300273 100 335d 121d 420d Needs Action Coordinators Assigned HIGI LLC Acct. Management Kiosk P4 —
WO-01300277 100 357d 121d 420d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01300386 100 409d 121d 419d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300437 100 415d 120d 419d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d