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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01341042 100 248d 2d 266d Needs Action Coordinators Assigned Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Yes
WO-01341047 100 262d 14d 266d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01341049 100 247d 0d 266d Needs Action Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Vendor Yes
WO-01341050 100 247d 2d 266d Needs Action Coordinators Assigned Sono Bello Repair Healthcare Provider P3 Parts Wrong Yes
WO-01341130 100 263d 13d 266d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01341131 100 263d 13d 266d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01341132 100 260d 13d 266d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01341133 100 247d 13d 266d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01341134 100 253d 13d 266d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01341135 100 261d 13d 266d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01341215 100 263d 13d 263d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01341219 100 252d 13d 263d Needs Action Coordinators Scheduled MIDMARK Cross-Training Healthcare Provider PC —
WO-01341221 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341224 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341227 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341228 100 263d 13d 263d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01341230 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341232 100 263d 13d 263d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01341233 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341234 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling CNY Fertility Inspection Healthcare Provider PSM —
WO-01341239 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Atrius Health Inspection Healthcare Provider PSM —
WO-01341240 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341242 100 259d 8d 263d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341243 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341245 100 248d 5d 263d Needs Action Coordinators Scheduled Lovet Pet Health Care (Formerly Arizona Pet) Repair Animal Health P3 Yes
WO-01341246 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341249 100 252d 4d 263d Needs Action Coordinators Ready for Scheduling Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Parts Shipping Yes
WO-01341251 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Atrius Health Inspection Healthcare Provider PSM —
WO-01341252 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341253 100 247d 1d 263d Needs Action Coordinators Assigned Berks Schuylkill Respiratory Specialists Inspection Healthcare Provider PSM —
WO-01341254 100 247d 1d 263d Needs Action Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01341255 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341257 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling CNY Fertility Inspection Healthcare Provider PSM —
WO-01341259 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341261 100 249d 3d 263d Needs Action Coordinators Assigned Kirk Eye Center Inspection Healthcare Provider PSM —
WO-01341264 100 254d 6d 263d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341266 100 254d 6d 263d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341268 100 261d 11d 263d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341269 100 261d 10d 263d Needs Action Coordinators Scheduled OSWEGO HEALTH Inspection Healthcare Provider PSM —
WO-01341270 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341276 100 260d 13d 263d Needs Action Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order EMS PSM Vendor Yes
WO-01341277 100 263d 13d 263d Needs Action Coordinators Scheduled ArchWell Health Inspection Healthcare Provider PSM —
WO-01341279 100 263d 13d 263d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01341280 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling CNY Fertility Inspection Healthcare Provider PSM —
WO-01341281 100 248d 2d 263d Needs Action Coordinators Scheduled Williams Eye Institute Inspection Healthcare Provider PSM —
WO-01341283 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341288 100 259d 8d 263d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341289 100 249d 6d 263d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01341297 100 253d 4d 263d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01341299 100 263d 13d 263d Needs Action Coordinators Ready for Scheduling Aspire of WNY Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 410d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d