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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 400d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 284d 627d
2,762 0 0 0
Billing 401 291d 313d 762d
401 0 0 0
Material Management 283 271d 292d 671d
283 0 0 0
Field Work 140 284d 314d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349339 265d
Critical Coordinators Ready for Scheduling GULDMANN INC Repair — 2026-02-03
WO-01349340 265d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-03
WO-01349369 265d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-03
WO-01349370 265d
Critical Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection — 2026-02-03
WO-01349371 265d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-02-03
WO-01349372 265d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-03
WO-01349373 265d
Critical Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection — 2026-02-03
WO-01349374 265d
Critical Coordinators Scheduled VillageMD Inspection — 2026-02-03
WO-01349375 265d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-03
WO-01349380 265d
Critical Coordinators Ready for Scheduling Berks Urologic Surgery Center Inspection — 2026-02-03
WO-01349381 265d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-03
WO-01349384 265d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-03
WO-01349385 265d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349386 265d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349389 265d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349393 265d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-02-03
WO-01349400 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-03
WO-01349401 265d
Critical Material Management Awaiting Parts LIFESTAR AMBULANCE SERVICE, INC. - VA Repair Yes 2026-02-03
WO-01349402 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-03
WO-01349404 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-03
WO-01349414 265d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-02-03
WO-01349416 265d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349418 265d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349419 265d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349421 265d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349422 265d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-02-03
WO-01349424 265d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349425 265d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349426 265d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349427 265d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349429 265d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-02-03
WO-01349430 265d
Critical Coordinators Scheduled MOPEC Repair — 2026-02-03
WO-01349431 265d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349433 265d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349435 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349437 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349438 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349439 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349440 265d
Critical Billing Billing Review ORANGE BEACH FIRE DEPARTMENT Preventive Maintenance — 2026-02-03
WO-01349441 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349442 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349443 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349444 265d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349447 265d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-03
WO-01349448 265d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-03
WO-01349452 265d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-03
WO-01349462 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349463 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349464 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349465 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical