Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 278d 335d 962d
3,712 0 0 0
Dispatch 2,762 201d 218d 562d
2,762 0 0 0
Billing 401 226d 248d 697d
401 0 0 0
Material Management 283 206d 227d 606d
283 0 0 0
Field Work 140 219d 249d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349570 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349571 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349572 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349573 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349574 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349575 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349579 199d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-04
WO-01349580 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349581 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349582 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349583 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349590 199d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349592 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349593 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349594 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349597 199d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-04
WO-01349600 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349604 199d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-04
WO-01349605 199d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349615 199d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-04
WO-01349616 199d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-04
WO-01349618 199d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-04
WO-01349619 199d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349623 199d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Repair Yes 2026-02-04
WO-01349624 199d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-04
WO-01349625 199d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-04
WO-01349626 199d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349628 199d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349629 199d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349630 199d
Critical Coordinators Scheduled MOUNT LAUREL ANIMAL HOSPITAL Virtual Tech - Field Repair Yes 2026-02-04
WO-01349631 199d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-04
WO-01349632 199d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-02-04
WO-01349633 199d
Critical Coordinators Ready for Scheduling Centurion of Georgia Repair — 2026-02-04
WO-01349634 199d
Critical Coordinators Assigned Family Healthcare of Hagerstown Inspection — 2026-02-04
WO-01349635 199d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-04
WO-01349639 199d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-04
WO-01349640 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349653 199d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-04
WO-01349657 199d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-04
WO-01349665 199d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM Yes 2026-02-04
WO-01349669 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349675 199d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-04
WO-01349678 199d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-04
WO-01349680 199d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-04
WO-01349684 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349688 199d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349690 199d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349739 199d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349740 199d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349742 199d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical