Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 400d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 284d 627d
2,762 0 0 0
Billing 401 291d 313d 762d
401 0 0 0
Material Management 283 271d 292d 671d
283 0 0 0
Field Work 140 284d 314d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349466 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349468 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349469 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349471 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349472 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349474 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349477 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349480 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349481 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349483 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349484 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349485 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349495 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349496 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349497 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349498 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349499 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349500 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349501 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349502 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349503 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349504 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349505 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349506 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349507 265d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349508 265d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349513 264d
Critical Field Work Tech On Site VillageMD Virtual Tech - Field Repair Yes 2026-02-04
WO-01349515 264d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349523 264d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-04
WO-01349527 264d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349529 264d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-04
WO-01349536 264d
Critical Coordinators Ready for Scheduling MIDMARK Repair Cust 2026-02-04
WO-01349537 264d
Critical Billing Ready to Bill Oak Street Health Misc. Inspection — 2026-02-04
WO-01349538 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349539 264d
Critical Field Work Tech On Site PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349540 264d
Critical Coordinators Ready for Scheduling Centurion of Georgia Inspection — 2026-02-04
WO-01349541 264d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-02-04
WO-01349544 264d
Critical Coordinators Ready for Scheduling Atmed Inspection — 2026-02-04
WO-01349547 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349548 264d
Critical Holding On Hold YesCare Depot Yes 2026-02-04
WO-01349549 264d
Critical Holding On Hold YesCare Depot Yes 2026-02-04
WO-01349552 264d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-04
WO-01349553 264d
Critical Dispatch Logistics HIGI LLC Removal — 2026-02-04
WO-01349554 264d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349555 264d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349556 264d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-04
WO-01349557 264d
Critical Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection — 2026-02-04
WO-01349558 264d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349562 264d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349564 264d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical