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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01298392 100 272d 70d 362d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298393 100 272d 70d 362d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298396 100 219d 102d 362d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298398 100 256d 101d 362d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298399 100 256d 101d 362d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298400 100 256d 101d 362d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298401 100 256d 101d 362d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01298448 100 348d 129d 362d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01298449 100 348d 119d 362d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01298638 100 187d 66d 361d Needs Action Coordinators Reschedule JFK UNIVERSITY MEDICAL CENTER EMS Repair EMS P7 Parts Backorder Yes
WO-01298773 100 190d 76d 361d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01299036 100 348d 126d 359d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299037 100 348d 126d 359d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299147 100 348d 126d 359d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299152 100 348d 126d 359d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299155 100 348d 125d 359d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299157 100 348d 126d 359d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299158 100 348d 126d 359d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299608 100 185d 47d 355d Needs Action Coordinators Ready for Scheduling Oak Street Health Inspection Healthcare Provider PSM Technical Complex —
WO-01299618 100 346d 124d 355d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299622 100 346d 124d 355d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299625 100 346d 124d 355d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299641 100 346d 124d 355d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299725 100 346d 124d 355d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299727 100 346d 124d 355d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299728 100 346d 124d 355d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01299729 100 346d 124d 355d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300024 100 193d 8d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300041 100 187d 52d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300048 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300049 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300050 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300051 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300052 100 185d 13d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC Customer Schedule —
WO-01300053 100 185d 13d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC Customer Schedule —
WO-01300055 100 185d 13d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC Customer Schedule —
WO-01300056 100 185d 13d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC Customer Schedule —
WO-01300062 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300068 100 195d 65d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300073 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300074 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300075 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300076 100 202d 15d 353d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM FCO PC —
WO-01300117 100 344d 122d 353d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300119 100 344d 122d 353d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01300149 100 188d 10d 353d Needs Action Coordinators Ready for Scheduling JOLIET JUNIOR COLLEGE Repair EMS P7 Parts Wrong Yes
WO-01300152 100 188d 12d 353d Needs Action Coordinators Ready for Scheduling JOLIET JUNIOR COLLEGE Repair EMS P7 Parts Wrong Yes
WO-01300273 100 267d 121d 352d Needs Action Coordinators Assigned HIGI LLC Acct. Management Kiosk P4 —
WO-01300277 100 290d 121d 352d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01300386 100 342d 121d 352d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d