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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01317520 100 223d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317524 100 223d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317535 100 179d 1d 258d Needs Action Coordinators Assigned NORTHSTAR EMS (ME) Repair EMS P7 Vendor Yes
WO-01317538 100 223d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317539 100 188d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317541 100 223d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317542 100 181d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317543 100 223d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317566 100 181d 12d 258d Needs Action Coordinators Scheduled MED-CARE TRANSPORTATION (MD) Repair EMS P7 Yes
WO-01317586 100 180d 12d 258d Needs Action Coordinators Scheduled MED-CARE TRANSPORTATION (MD) Repair EMS P7 Parts Wrong Yes
WO-01317598 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317602 100 214d 58d 258d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01317609 100 242d 49d 258d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01317611 100 242d 49d 258d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01317614 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317617 100 185d 31d 258d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01317618 100 185d 31d 258d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01317619 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317621 100 189d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317622 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317623 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317625 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317629 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317632 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317635 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317639 100 194d 12d 258d Needs Action Coordinators Scheduled Access Health - WV Inspection Healthcare Provider PSM Parts Wrong —
WO-01317645 100 192d 11d 258d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01317652 100 242d 49d 258d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01317655 100 242d 49d 258d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01317811 100 206d 46d 258d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01317812 100 206d 46d 258d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318086 100 186d 6d 257d Needs Action Coordinators Scheduled USA Vein Clinic Inspection Healthcare Provider PSM —
WO-01318139 100 229d 57d 257d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318142 100 229d 57d 257d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318380 100 201d 53d 256d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01318392 100 241d 45d 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01318394 100 241d 45d 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01318396 100 241d 45d 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01318398 100 241d 45d 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01318399 100 241d 45d 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01318405 100 241d 45d 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01318406 100 241d 45d 256d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01318432 100 181d 2d 256d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01318434 100 181d 2d 256d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01318504 100 194d 16d 256d Needs Action Coordinators Scheduled Centurion of Georgia Inspection Healthcare Provider PSM Parts Shipping —
WO-01318510 100 180d 6d 256d Needs Action Coordinators Assigned Centurion of Florida Inspection Healthcare Provider PSM —
WO-01318512 100 186d 6d 256d Needs Action Coordinators Assigned Centurion of Florida Inspection Healthcare Provider PSM —
WO-01318514 100 256d 56d 256d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01318649 100 229d 55d 256d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318680 100 179d 10d 255d Needs Action Coordinators Scheduled Infusion for Health Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d