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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318684 100 316d 50d 323d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01318689 100 316d 50d 323d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01318691 100 316d 52d 323d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01318695 100 316d 50d 323d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01318700 100 262d 12d 323d Needs Action Coordinators Scheduled Centurion of Georgia Inspection Healthcare Provider PSM Parts Shipping —
WO-01318712 100 297d 55d 323d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318716 100 297d 55d 323d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318750 100 281d 37d 323d Needs Action Coordinators Scheduled Valley View Center for Nursing Care and Rehabilitation Inspection Healthcare Provider PSM —
WO-01318753 100 290d 54d 323d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318754 100 290d 55d 323d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318764 100 290d 53d 323d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318794 100 290d 52d 323d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318806 100 260d 56d 323d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM Parts Wrong —
WO-01318807 100 290d 54d 323d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318808 100 290d 49d 323d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318821 100 323d 54d 323d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PSM —
WO-01318842 100 260d 54d 323d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318893 100 290d 53d 322d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318894 100 290d 55d 322d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01324252 100 247d 0d 319d Needs Action Coordinators Scheduled Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01324274 100 287d 29d 319d Needs Action Coordinators Scheduled Women’s Internal Medicine, Inc East Greenwich RI Inspection Healthcare Provider PSM Yes
WO-01324311 100 282d 53d 319d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01324315 100 282d 53d 319d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01324318 100 319d 53d 319d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01324378 100 319d 53d 319d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM Parts Wrong —
WO-01324464 100 312d 48d 318d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01324466 100 312d 48d 318d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01324467 100 312d 47d 318d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01324480 100 275d 26d 318d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01324486 100 269d 17d 318d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01324499 100 253d 5d 318d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01324549 100 256d 50d 318d Needs Action Coordinators Assigned The Plastic Surgery Center of Brentwood Inspection Healthcare Provider PSM —
WO-01324554 100 290d 51d 318d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01324563 100 248d 2d 318d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PSM Parts Wrong —
WO-01324565 100 248d 2d 318d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PSM Parts Wrong —
WO-01324571 100 310d 46d 318d Needs Action Coordinators Scheduled Brown Surgical Associates (Formally University Surgical Associates ) Inspection Healthcare Provider PSM —
WO-01324574 100 263d 39d 318d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01324601 100 261d 26d 318d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01324606 100 261d 26d 318d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01324611 100 261d 26d 318d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01324731 100 261d 11d 317d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01324737 100 248d 47d 317d Needs Action Coordinators Assigned CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01324742 100 270d 18d 317d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01324743 100 310d 46d 317d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01324759 100 249d 4d 317d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324761 100 249d 4d 317d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324763 100 249d 4d 317d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324765 100 249d 4d 317d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324766 100 249d 4d 317d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324769 100 249d 4d 317d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d