Suspensions Dashboard
Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
P75 Benchmark
26d
From 107,591 completed WOs
Where Are Open WOs Stuck?
| WO # |
Age ↑ |
Age vs Benchmarks |
Risk |
Stage |
Status |
Account |
Type |
Parts |
Created |
| WO-01298398 |
367d
|
|
Critical |
Coordinators |
Ready for Scheduling |
GE Healthcare FMI |
FCO |
—
|
2025-08-19 |
| WO-01298399 |
367d
|
|
Critical |
Coordinators |
Ready for Scheduling |
GE Healthcare FMI |
FCO |
—
|
2025-08-19 |
| WO-01298400 |
367d
|
|
Critical |
Coordinators |
Ready for Scheduling |
GE Healthcare FMI |
FCO |
—
|
2025-08-19 |
| WO-01298401 |
367d
|
|
Critical |
Coordinators |
Ready for Scheduling |
GE Healthcare FMI |
FCO |
—
|
2025-08-19 |
| WO-01298314 |
367d
|
|
Critical |
Field Work |
Incomplete |
GOLD CROSS EMS |
Repair |
Yes
|
2025-08-19 |
| WO-01298326 |
367d
|
|
Critical |
Coordinators |
Reschedule |
GE HEALTHCARE |
Repair |
Yes
|
2025-08-19 |
| WO-01298212 |
368d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-18 |
| WO-01298213 |
368d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-18 |
| WO-01298243 |
368d
|
|
Critical |
Field Work |
Incomplete |
PHILIPS HEALTHCARE |
FCO |
—
|
2025-08-18 |
| WO-01298109 |
368d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-18 |
| WO-01298112 |
368d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-18 |
| WO-01298046 |
371d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-16 |
| WO-01298006 |
371d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297968 |
371d
|
|
Critical |
Field Work |
Incomplete |
GOLD CROSS EMS |
Repair |
Yes
|
2025-08-15 |
| WO-01297971 |
371d
|
|
Critical |
Field Work |
Incomplete |
GOLD CROSS EMS |
Repair |
Yes
|
2025-08-15 |
| WO-01297973 |
371d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297983 |
371d
|
|
Critical |
Holding |
On Hold |
Coastal Family Health Center |
Virtual Tech |
—
|
2025-08-15 |
| WO-01297984 |
371d
|
|
Critical |
Field Work |
Incomplete |
GOLD CROSS EMS |
Repair |
Yes
|
2025-08-15 |
| WO-01297918 |
371d
|
|
Critical |
Holding |
On Hold |
HCA Urgent Care |
Misc. Inspection |
—
|
2025-08-15 |
| WO-01297923 |
371d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297925 |
371d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297927 |
371d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297929 |
371d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297935 |
371d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297955 |
371d
|
|
Critical |
Field Work |
Incomplete |
GOLD CROSS EMS |
Repair |
Yes
|
2025-08-15 |
| WO-01297900 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297901 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-15 |
| WO-01297787 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297796 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297811 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297849 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297756 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297757 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297772 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
FCO |
—
|
2025-08-14 |
| WO-01297774 |
372d
|
|
Critical |
Holding |
On Hold |
PHILIPS HEALTHCARE |
FCO |
—
|
2025-08-14 |
| WO-01297775 |
372d
|
|
Critical |
Material Management |
Awaiting Parts - Customer |
Premise Health |
Repair |
—
|
2025-08-14 |
| WO-01297685 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297689 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297690 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297692 |
372d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-14 |
| WO-01297486 |
373d
|
|
Critical |
Coordinators |
Assigned |
Sincera Urgent Care |
Part Order |
Yes
|
2025-08-13 |
| WO-01297225 |
374d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-12 |
| WO-01297227 |
374d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-12 |
| WO-01297250 |
374d
|
|
Critical |
Billing |
Invoice Pending |
GE Healthcare FMI |
Installation |
—
|
2025-08-12 |
| WO-01297257 |
374d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-12 |
| WO-01297267 |
374d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-12 |
| WO-01297299 |
374d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-12 |
| WO-01297301 |
374d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-12 |
| WO-01297306 |
374d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-12 |
| WO-01297307 |
374d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-12 |