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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 431d 1,025d
4,806 0 0 0
Holding 3,712 343d 399d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 283d 626d
2,762 0 0 0
Billing 401 291d 312d 762d
401 0 0 0
Material Management 283 271d 291d 671d
283 0 0 0
Field Work 140 284d 314d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01298338 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298340 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298343 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298354 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298360 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298372 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298243 434d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-08-18
WO-01298212 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-18
WO-01298213 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-18
WO-01298109 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-18
WO-01298112 434d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-18
WO-01298046 436d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-16
WO-01298006 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297968 437d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-15
WO-01297971 437d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-15
WO-01297973 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297983 437d
Critical Holding On Hold Coastal Family Health Center Virtual Tech — 2025-08-15
WO-01297984 437d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-15
WO-01297955 437d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-15
WO-01297918 437d
Critical Holding On Hold HCA Urgent Care Misc. Inspection — 2025-08-15
WO-01297923 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297925 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297927 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297929 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297935 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297900 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297901 437d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-15
WO-01297849 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297772 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-08-14
WO-01297774 438d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-08-14
WO-01297775 438d
Critical Material Management Awaiting Parts - Customer Premise Health Repair — 2025-08-14
WO-01297787 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297796 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297811 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297690 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297692 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297756 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297757 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297685 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297689 438d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-14
WO-01297486 439d
Critical Coordinators Assigned Sincera Urgent Care Part Order Yes 2025-08-13
WO-01297299 440d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297301 440d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297306 440d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297307 440d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297308 440d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297309 440d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297188 440d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
WO-01297209 440d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-12
WO-01297225 440d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical