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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 431d 1,025d
4,806 0 0 0
Holding 3,712 343d 399d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 283d 626d
2,762 0 0 0
Billing 401 291d 312d 762d
401 0 0 0
Material Management 283 271d 291d 671d
283 0 0 0
Field Work 140 284d 314d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01300078 424d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM — 2025-08-28
WO-01300079 424d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM — 2025-08-28
WO-01300004 424d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-27
WO-01299725 426d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299727 426d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299728 426d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299729 426d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299646 426d
Critical Billing Billing Review Steris Installation — 2025-08-26
WO-01299608 426d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2025-08-26
WO-01299618 426d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299622 426d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299625 426d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299641 426d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299559 426d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-26
WO-01299393 427d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-25
WO-01299267 427d
Critical Field Work 05-Tech-Off-Site NATIONWIDE CHILDRENS HOSPITAL Preventive Maintenance — 2025-08-25
WO-01299276 427d
Critical Holding On Hold SHIELDS HEALTHCARE GROUP Preventive Maintenance — 2025-08-25
WO-01299226 429d
Critical Billing Billing Review Oak Street Health Virtual Tech - Field Repair — 2025-08-22
WO-01299147 430d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299152 430d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299155 430d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299157 430d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299158 430d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299065 430d
Critical Holding On Hold THOR Support — 2025-08-22
WO-01299084 430d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-22
WO-01299003 431d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-08-21
WO-01299036 431d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01299037 431d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01298961 431d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298983 431d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01298987 431d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01298901 431d
Critical Field Work 05-Tech-Off-Site MAYSVILLE FIRE DEPARTMENT (KY) Preventive Maintenance — 2025-08-21
WO-01298913 431d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298773 432d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298693 432d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298638 432d
Critical Coordinators Reschedule JFK UNIVERSITY MEDICAL CENTER EMS Repair Yes 2025-08-20
WO-01298448 433d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298449 433d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298454 433d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2025-08-19
WO-01298360 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298372 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298392 433d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298393 433d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298396 433d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298398 433d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298399 433d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298400 433d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298401 433d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298314 433d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-19
WO-01298326 433d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical