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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 366d 960d
4,806 0 0 0
Holding 3,712 277d 334d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 561d
2,762 0 0 0
Billing 401 225d 247d 696d
401 0 0 0
Material Management 283 205d 226d 605d
283 0 0 0
Field Work 140 218d 248d 568d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01300078 359d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM — 2025-08-28
WO-01300079 359d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM — 2025-08-28
WO-01300004 359d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-27
WO-01299725 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299727 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299728 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299729 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299641 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299646 360d
Critical Billing Billing Review Steris Installation — 2025-08-26
WO-01299559 360d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-26
WO-01299608 360d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2025-08-26
WO-01299618 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299622 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299625 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299393 361d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-25
WO-01299267 361d
Critical Field Work 05-Tech-Off-Site NATIONWIDE CHILDRENS HOSPITAL Preventive Maintenance — 2025-08-25
WO-01299276 361d
Critical Holding On Hold SHIELDS HEALTHCARE GROUP Preventive Maintenance — 2025-08-25
WO-01299226 364d
Critical Billing Billing Review Oak Street Health Virtual Tech - Field Repair — 2025-08-22
WO-01299147 364d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299152 364d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299155 364d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299157 364d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299158 364d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299065 364d
Critical Holding On Hold THOR Support — 2025-08-22
WO-01299084 364d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-22
WO-01299036 365d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01299037 365d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01298961 365d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298983 365d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01298987 365d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01299003 365d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-08-21
WO-01298901 365d
Critical Field Work 05-Tech-Off-Site MAYSVILLE FIRE DEPARTMENT (KY) Preventive Maintenance — 2025-08-21
WO-01298913 365d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298773 366d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298693 366d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298638 366d
Critical Coordinators Reschedule JFK UNIVERSITY MEDICAL CENTER EMS Repair Yes 2025-08-20
WO-01298448 367d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298449 367d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298454 367d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2025-08-19
WO-01298392 367d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298393 367d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298396 367d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298398 367d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298399 367d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298400 367d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298401 367d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298314 367d
Critical Field Work Incomplete GOLD CROSS EMS Repair Yes 2025-08-19
WO-01298326 367d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298330 367d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-08-19
WO-01298337 367d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical