Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340299 268d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-01-28
WO-01340301 268d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-28
WO-01340302 268d
Critical Coordinators Assigned VALLEY AMBULATORY SURGICAL CENTER Inspection — 2026-01-28
WO-01340310 268d
Critical Coordinators Scheduled CAMILLUS SLEEP DISORDER Inspection — 2026-01-28
WO-01340315 268d
Critical Field Work Incomplete Elkhart Clinic Repair — 2026-01-28
WO-01340318 268d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-28
WO-01340319 268d
Critical Billing Billing Review MIDMARK Repair — 2026-01-28
WO-01340320 268d
Critical Material Management Awaiting Parts Direct Fairways Installation — 2026-01-28
WO-01340243 268d
Critical Coordinators Reschedule United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-01-28
WO-01340245 268d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-01-28
WO-01340246 268d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-28
WO-01340247 268d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-28
WO-01340248 268d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-28
WO-01340250 268d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-01-28
WO-01340251 268d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-01-28
WO-01340253 268d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-28
WO-01340256 268d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-28
WO-01340257 268d
Critical Coordinators Ready for Scheduling BEVERLY HILLS FIRE DEPARTMENT Preventive Maintenance — 2026-01-28
WO-01340258 268d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-28
WO-01340259 268d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-28
WO-01340260 268d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-28
WO-01340261 268d
Critical Coordinators Scheduled MARION TOWNSHIP FIRE DEPARTMENT OH Preventive Maintenance — 2026-01-28
WO-01340262 268d
Critical Coordinators Reschedule ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-01-28
WO-01340264 268d
Critical Coordinators Assigned THE COOPER HEALTH SYSTEM Preventive Maintenance — 2026-01-28
WO-01340265 268d
Critical Coordinators Assigned LITCHFIELD FIRE DEPARTMENT Preventive Maintenance — 2026-01-28
WO-01340266 268d
Critical Coordinators Scheduled LEWISBURG FIRE & EMS Preventive Maintenance — 2026-01-28
WO-01340267 268d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-28
WO-01340268 268d
Critical Coordinators Assigned BARRINGTON FIRE DEPARTMENT (IL) Preventive Maintenance — 2026-01-28
WO-01340270 268d
Critical Coordinators Assigned SNOW HILL VOLUNTEER FIRE COMPANY Preventive Maintenance — 2026-01-28
WO-01340271 268d
Critical Coordinators Assigned CHARLESTON FIRE RESCUE Preventive Maintenance — 2026-01-28
WO-01340273 268d
Critical Coordinators Assigned GRAYSON COUNTY EMS Preventive Maintenance — 2026-01-28
WO-01340275 268d
Critical Field Work 05-Tech-Off-Site ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-01-28
WO-01340276 268d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair — 2026-01-28
WO-01340277 268d
Critical Coordinators Scheduled FAYETTE COUNTY EMS Preventive Maintenance — 2026-01-28
WO-01340278 268d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-01-28
WO-01340153 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340154 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340155 269d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340157 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340158 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-27
WO-01340160 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340161 269d
Critical Coordinators Scheduled Center of Veterinary Expertise Asset Tagging — 2026-01-27
WO-01340162 269d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-27
WO-01340163 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340164 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-27
WO-01340165 269d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-27
WO-01340168 269d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-01-27
WO-01340169 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-27
WO-01340171 269d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340172 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-27
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical