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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340700 269d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2026-01-29
WO-01340701 269d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-29
WO-01340703 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340704 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340707 269d
Critical Coordinators Assigned CareATC Inspection — 2026-01-29
WO-01340708 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340709 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340710 269d
Critical Billing Ready to Bill MIDMARK Repair Cust 2026-01-29
WO-01340711 269d
Critical Coordinators Scheduled CareATC Inspection — 2026-01-29
WO-01340712 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340714 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340715 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340716 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340717 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340718 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340719 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340721 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340722 269d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-29
WO-01340723 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340724 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340725 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340726 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340727 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340728 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340729 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340730 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340731 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340733 269d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340743 269d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-29
WO-01340747 269d
Critical Field Work Incomplete MIDMARK Repair Cust 2026-01-29
WO-01340751 269d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-29
WO-01340755 269d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-01-29
WO-01340757 269d
Critical Coordinators Scheduled Johnson & Johnson EHW Inspection — 2026-01-29
WO-01340858 268d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-30
WO-01340860 268d
Critical Coordinators Reschedule Sono Bello Depot Yes 2026-01-30
WO-01340861 268d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-30
WO-01340867 268d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-01-30
WO-01340871 268d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-30
WO-01340873 268d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-01-30
WO-01340874 268d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-01-30
WO-01340876 268d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2026-01-30
WO-01340877 268d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-01-30
WO-01340879 268d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2026-01-30
WO-01340882 268d
Critical Coordinators Assigned CareATC Inspection — 2026-01-30
WO-01340884 268d
Critical Coordinators Ready for Scheduling CareATC Inspection — 2026-01-30
WO-01340887 268d
Critical Coordinators Assigned UNION RESCUE (NC) Preventive Maintenance — 2026-01-30
WO-01340888 268d
Critical Coordinators Scheduled HAMASPIK OF ORANGE COUNTY INC Inspection — 2026-01-30
WO-01340889 268d
Critical Holding On Hold Sono Bello Virtual Tech — 2026-01-30
WO-01340890 268d
Critical Coordinators Scheduled Mukwonago Animal Hospital Virtual Tech - Field Repair Yes 2026-01-30
WO-01340893 268d
Critical Field Work 05-Tech-Off-Site ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-01-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical