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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 366d 960d
4,806 0 0 0
Holding 3,712 277d 334d 961d
3,712 0 0 0
Dispatch 2,762 200d 218d 561d
2,762 0 0 0
Billing 401 225d 247d 696d
401 0 0 0
Material Management 283 205d 226d 605d
283 0 0 0
Field Work 140 218d 248d 568d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340700 204d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Yes 2026-01-29
WO-01340701 204d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-29
WO-01340703 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340704 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340707 204d
Critical Coordinators Assigned CareATC Inspection — 2026-01-29
WO-01340708 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340709 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340710 204d
Critical Billing Ready to Bill MIDMARK Repair Cust 2026-01-29
WO-01340711 204d
Critical Coordinators Scheduled CareATC Inspection — 2026-01-29
WO-01340712 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340714 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340715 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340716 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340717 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340718 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340719 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340721 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340722 204d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-29
WO-01340723 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340724 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340725 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340726 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340727 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340728 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340729 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340730 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340731 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340733 204d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) PM/CAL — 2026-01-29
WO-01340743 204d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-29
WO-01340747 204d
Critical Field Work Incomplete MIDMARK Repair Cust 2026-01-29
WO-01340751 204d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-29
WO-01340755 204d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-01-29
WO-01340757 204d
Critical Coordinators Scheduled Johnson & Johnson EHW Inspection — 2026-01-29
WO-01340858 203d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-30
WO-01340860 203d
Critical Coordinators Reschedule Sono Bello Depot Yes 2026-01-30
WO-01340861 203d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-30
WO-01340867 203d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-01-30
WO-01340871 203d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-30
WO-01340873 203d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-01-30
WO-01340874 203d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-01-30
WO-01340876 203d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2026-01-30
WO-01340877 203d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-01-30
WO-01340879 203d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2026-01-30
WO-01340882 203d
Critical Coordinators Assigned CareATC Inspection — 2026-01-30
WO-01340884 203d
Critical Coordinators Ready for Scheduling CareATC Inspection — 2026-01-30
WO-01340887 203d
Critical Coordinators Assigned UNION RESCUE (NC) Preventive Maintenance — 2026-01-30
WO-01340888 203d
Critical Coordinators Scheduled HAMASPIK OF ORANGE COUNTY INC Inspection — 2026-01-30
WO-01340889 203d
Critical Holding On Hold Sono Bello Virtual Tech — 2026-01-30
WO-01340890 203d
Critical Coordinators Scheduled Mukwonago Animal Hospital Virtual Tech - Field Repair Yes 2026-01-30
WO-01340893 203d
Critical Field Work 05-Tech-Off-Site ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-01-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical