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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01312479 100 296d 79d 354d Needs Action Coordinators Assigned NaphCare Inspection Healthcare Provider PSM —
WO-01312557 100 246d 6d 354d Needs Action Coordinators Assigned Centurion of Florida Inspection Healthcare Provider PSM —
WO-01312887 100 256d 66d 353d Needs Action Coordinators Reschedule MIDMARK Installation Healthcare Provider PC —
WO-01313093 100 247d 6d 352d Needs Action Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Healthcare Provider P5 Weather Yes
WO-01313161 100 352d 76d 352d Needs Action Coordinators Ready for Scheduling EMSAR HOUSE ACCOUNT Inventory Training/Other PC —
WO-01313163 100 297d 76d 352d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313391 100 340d 68d 351d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 —
WO-01313445 100 254d 75d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01313451 100 300d 72d 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01313544 100 273d 48d 350d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313567 100 273d 65d 350d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313588 100 246d 1d 350d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair Kiosk P4 Parts Backorder Yes
WO-01313600 100 297d 74d 350d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313608 100 248d 18d 350d Needs Action Coordinators Scheduled United Vein and Vascular Centers Virtual Tech - Field Repair Healthcare Provider P3 Technical Complex Yes
WO-01313617 100 247d 1d 350d Needs Action Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Repair EMS P7 Yes
WO-01313632 100 248d 2d 350d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01313633 100 247d 6d 350d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01313721 100 247d 0d 350d Needs Action Coordinators Scheduled Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313733 100 252d 70d 350d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313734 100 252d 70d 350d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313795 100 290d 73d 349d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313836 100 247d 71d 347d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01313856 100 269d 27d 347d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313931 100 247d 1d 347d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01314552 100 265d 69d 346d Needs Action Coordinators Ready for Scheduling GULDMANN INC Installation Installation PC —
WO-01314554 100 265d 69d 346d Needs Action Coordinators Ready for Scheduling GULDMANN INC Installation Installation PC —
WO-01314710 100 295d 71d 345d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01314713 100 281d 71d 345d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01314731 100 269d 54d 345d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01314821 100 254d 20d 345d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01314829 100 249d 12d 345d Needs Action Coordinators Ready for Scheduling First Choice Health Centers, Inc. Preventive Maintenance Healthcare Provider PSM —
WO-01314854 100 281d 25d 345d Needs Action Coordinators Scheduled CareATC Inspection Healthcare Provider PSM —
WO-01314870 100 261d 49d 345d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01314871 100 263d 13d 345d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01314878 100 268d 48d 345d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01314882 100 268d 48d 345d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01315074 100 255d 70d 344d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315078 100 255d 70d 344d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315079 100 255d 70d 344d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315082 100 255d 70d 344d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315096 100 255d 45d 344d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315098 100 251d 17d 344d Needs Action Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection Healthcare Provider PSM —
WO-01315102 100 247d 34d 344d Needs Action Coordinators Assigned Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01315111 100 255d 70d 344d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315131 100 255d 70d 344d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315134 100 255d 70d 344d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315146 100 248d 2d 344d Needs Action Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01315232 100 248d 2d 343d Needs Action Coordinators Assigned VillageMD Repair Healthcare Provider P3 Yes
WO-01315244 100 282d 56d 343d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01315249 100 297d 69d 343d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d