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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01312479 100 229d 79d 286d Needs Action Coordinators Assigned NaphCare Inspection Healthcare Provider PSM —
WO-01312557 100 179d 6d 286d Needs Action Coordinators Assigned Centurion of Florida Inspection Healthcare Provider PSM —
WO-01312887 100 188d 66d 285d Needs Action Coordinators Reschedule MIDMARK Installation Healthcare Provider PC —
WO-01313093 100 179d 6d 284d Needs Action Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Healthcare Provider P5 Weather Yes
WO-01313161 100 284d 76d 284d Needs Action Coordinators Ready for Scheduling EMSAR HOUSE ACCOUNT Inventory Training/Other PC —
WO-01313163 100 229d 76d 284d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313391 100 272d 68d 283d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 —
WO-01313445 100 186d 75d 283d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01313451 100 233d 72d 283d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01313544 100 205d 48d 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313567 100 205d 65d 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313588 100 179d 1d 282d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair Kiosk P4 Parts Backorder Yes
WO-01313600 100 229d 74d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313608 100 180d 18d 282d Needs Action Coordinators Scheduled United Vein and Vascular Centers Virtual Tech - Field Repair Healthcare Provider P3 Technical Complex Yes
WO-01313617 100 179d 1d 282d Needs Action Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Repair EMS P7 Yes
WO-01313632 100 180d 2d 282d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01313633 100 179d 6d 282d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01313721 100 179d 0d 282d Needs Action Coordinators Scheduled Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313733 100 184d 70d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313734 100 184d 70d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313795 100 222d 73d 281d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01313836 100 179d 71d 279d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01313856 100 201d 27d 279d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313931 100 180d 1d 279d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01314552 100 197d 69d 278d Needs Action Coordinators Ready for Scheduling GULDMANN INC Installation Installation PC —
WO-01314554 100 197d 69d 278d Needs Action Coordinators Ready for Scheduling GULDMANN INC Installation Installation PC —
WO-01314710 100 228d 71d 277d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01314713 100 214d 71d 277d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01314731 100 201d 54d 277d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01314821 100 187d 20d 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01314829 100 181d 12d 277d Needs Action Coordinators Ready for Scheduling First Choice Health Centers, Inc. Preventive Maintenance Healthcare Provider PSM —
WO-01314854 100 213d 25d 277d Needs Action Coordinators Scheduled CareATC Inspection Healthcare Provider PSM —
WO-01314870 100 194d 49d 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01314871 100 195d 13d 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01314878 100 201d 48d 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01314882 100 201d 48d 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01315074 100 187d 70d 276d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315078 100 187d 70d 276d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315079 100 187d 70d 276d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315082 100 187d 70d 276d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315096 100 187d 45d 276d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315098 100 183d 17d 276d Needs Action Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection Healthcare Provider PSM —
WO-01315102 100 179d 34d 276d Needs Action Coordinators Assigned Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01315111 100 187d 70d 276d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315131 100 187d 70d 276d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315134 100 187d 70d 276d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01315146 100 180d 2d 276d Needs Action Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01315232 100 180d 2d 276d Needs Action Coordinators Assigned VillageMD Repair Healthcare Provider P3 Yes
WO-01315244 100 214d 56d 275d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01315249 100 229d 69d 275d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d