Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,026d
3,712 0 0 0
Dispatch 2,762 264d 282d 625d
2,762 0 0 0
Billing 401 290d 311d 760d
401 0 0 0
Material Management 283 269d 290d 670d
283 0 0 0
Field Work 140 282d 313d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01325126 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325127 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325128 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325129 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325130 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325134 317d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-11
WO-01325139 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325141 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325142 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325143 317d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-11
WO-01324979 317d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-11
WO-01324987 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-11
WO-01324988 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-11
WO-01324989 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-11
WO-01324990 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-11
WO-01324992 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-11
WO-01324994 317d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-11
WO-01324960 318d
Critical Coordinators Scheduled Advanced Dermatology Associates, LTD Inspection — 2025-12-11
WO-01324964 318d
Critical Coordinators Assigned Centurion of Georgia Inspection — 2025-12-11
WO-01324968 318d
Critical Billing Ready to Bill MIDMARK Delivery — 2025-12-11
WO-01324798 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324802 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324805 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324806 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324810 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324811 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324813 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324814 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324816 318d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-10
WO-01324824 318d
Critical Holding On Hold VillageMD Depot Yes 2025-12-10
WO-01324727 318d
Critical Billing Ready to Bill Placer County SPCA Installation — 2025-12-10
WO-01324731 318d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2025-12-10
WO-01324737 318d
Critical Coordinators Assigned CenterWell (Humana) Inspection — 2025-12-10
WO-01324742 318d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-12-10
WO-01324743 318d
Critical Coordinators Scheduled Oak Street Health Inspection — 2025-12-10
WO-01324745 318d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-10
WO-01324750 318d
Critical Billing Ready to Bill Oak Street Health Inspection — 2025-12-10
WO-01324753 318d
Critical Material Management Awaiting Parts CareATC Virtual Tech - Drop Shipment Yes 2025-12-10
WO-01324755 318d
Critical Holding On Hold Dr. Padma Ram Medical Services Inspection — 2025-12-10
WO-01324759 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324761 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324763 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324765 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324766 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324769 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324771 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324772 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324774 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324775 318d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-10
WO-01324776 318d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-12-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical