Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
238d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 261d 364d 958d
4,806 0 0 0
Holding 3,712 275d 332d 959d
3,712 0 0 0
Dispatch 2,762 198d 216d 559d
2,762 0 0 0
Billing 401 224d 245d 694d
401 0 0 0
Material Management 283 203d 224d 604d
283 0 0 0
Field Work 140 216d 247d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01325365 250d
Critical Coordinators Reschedule GE Healthcare FMI FCO 2025-12-12
WO-01325366 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325352 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325353 250d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2025-12-12
WO-01325354 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325355 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325356 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325357 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325358 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325359 250d
Critical Coordinators Scheduled GE Healthcare FMI FCO 2025-12-12
WO-01325360 250d
Critical Field Work Tech On Site GE Healthcare FMI FCO 2025-12-12
WO-01325361 250d
Critical Coordinators Scheduled GE Healthcare FMI FCO 2025-12-12
WO-01325367 250d
Critical Field Work Tech On Site GE Healthcare FMI FCO Yes 2025-12-12
WO-01325368 250d
Critical Material Management Awaiting Parts GE Healthcare FMI FCO Yes 2025-12-12
WO-01325369 250d
Critical Billing Ready to Bill GE Healthcare FMI FCO Yes 2025-12-12
WO-01325370 250d
Critical Billing Ready to Bill GE Healthcare FMI FCO Yes 2025-12-12
WO-01325371 250d
Critical Coordinators Scheduled GE Healthcare FMI FCO Yes 2025-12-12
WO-01325372 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325373 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325374 250d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-12-12
WO-01325375 250d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-12-12
WO-01325376 250d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-12-12
WO-01325377 250d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-12-12
WO-01325378 250d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-12-12
WO-01325379 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325380 250d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2025-12-12
WO-01325381 250d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-12-12
WO-01325382 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325383 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325384 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325387 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325388 250d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-12
WO-01325389 250d
Critical Coordinators Scheduled GE Healthcare FMI FCO 2025-12-12
WO-01325390 250d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-12
WO-01325095 251d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-11
WO-01325096 251d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-11
WO-01325099 251d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-11
WO-01325101 251d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-11
WO-01325103 251d
Critical Dispatch L2 Review Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2025-12-11
WO-01325105 251d
Critical Holding Ready for Release GE Healthcare FMI FCO 2025-12-11
WO-01325110 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
WO-01325113 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
WO-01325115 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
WO-01325118 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
WO-01325119 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
WO-01325120 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
WO-01325121 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
WO-01325122 251d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-11
WO-01325123 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
WO-01325124 251d
Critical Coordinators Assigned GE Healthcare FMI FCO 2025-12-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical