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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 282d 625d
2,762 0 0 0
Billing 401 290d 311d 760d
401 0 0 0
Material Management 283 269d 290d 670d
283 0 0 0
Field Work 140 282d 313d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01325365 316d
Critical Coordinators Reschedule GE Healthcare FMI FCO — 2025-12-12
WO-01325366 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325352 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325353 316d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-12
WO-01325354 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325355 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325356 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325357 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325358 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325359 316d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-12-12
WO-01325360 316d
Critical Field Work Tech On Site GE Healthcare FMI FCO — 2025-12-12
WO-01325361 316d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-12-12
WO-01325367 316d
Critical Field Work Tech On Site GE Healthcare FMI FCO Yes 2025-12-12
WO-01325368 316d
Critical Material Management Awaiting Parts GE Healthcare FMI FCO Yes 2025-12-12
WO-01325369 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO Yes 2025-12-12
WO-01325370 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO Yes 2025-12-12
WO-01325371 316d
Critical Coordinators Scheduled GE Healthcare FMI FCO Yes 2025-12-12
WO-01325372 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325373 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325374 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-12
WO-01325375 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-12
WO-01325376 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-12
WO-01325377 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-12
WO-01325378 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-12
WO-01325379 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325380 316d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-12
WO-01325381 316d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-12
WO-01325382 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325383 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325384 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325387 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325388 316d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-12
WO-01325389 316d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-12-12
WO-01325390 316d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-12
WO-01325095 317d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-11
WO-01325096 317d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-11
WO-01325099 317d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-11
WO-01325101 317d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-11
WO-01325103 317d
Critical Dispatch L2 Review Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2025-12-11
WO-01325105 317d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-11
WO-01325110 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325113 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325115 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325118 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325119 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325120 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325121 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325122 317d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-11
WO-01325123 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
WO-01325124 317d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical