Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01314083 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314084 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314085 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314086 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314087 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314088 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314089 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314090 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314091 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314092 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314093 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314094 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314095 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314096 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314097 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314098 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314099 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314100 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314101 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314102 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314103 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314104 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314105 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314106 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314107 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314108 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314109 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314110 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314111 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314112 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314113 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314114 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314115 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314116 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314117 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314118 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314119 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314120 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314121 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314122 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314123 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314124 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314125 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314126 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314127 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314128 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314129 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314130 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314132 100 205d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314133 100 207d — 278d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 204d