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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01326578 100 304d 42d 312d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326579 100 304d 42d 312d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326580 100 304d 42d 312d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326736 100 263d 47d 311d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326739 100 291d 47d 311d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326743 100 291d 47d 311d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326745 100 248d 47d 311d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326814 100 256d 8d 311d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01326816 100 282d 36d 311d Needs Action Holding On Hold HCA Urgent Care Depot Healthcare Provider PSM Parts Shipping Yes
WO-01327128 100 262d 12d 309d Needs Action Holding On Hold Wuliger Wellness Center Inspection Healthcare Provider PSM —
WO-01327151 100 265d 13d 309d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327152 100 265d 13d 309d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327153 100 265d 13d 309d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327154 100 265d 13d 309d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327155 100 265d 13d 309d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327156 100 265d 13d 309d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327157 100 265d 13d 309d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327159 100 265d 13d 309d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327372 100 247d — 308d Needs Action Holding 07e-Partial Project PHILIPS HEALTHCARE FCO FCO PC —
WO-01327485 100 289d 43d 308d Needs Action Holding On Hold HIGI LLC Repair Kiosk P4 —
WO-01327567 100 290d 32d 305d Needs Action Holding On Hold Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01327652 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327653 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327654 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327655 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327656 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327657 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327658 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327659 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327660 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327661 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327662 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327663 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327664 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327666 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327667 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327668 100 265d 13d 305d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327670 100 276d 22d 305d Needs Action Holding On Hold Sono Bello Inspection Healthcare Provider PSM —
WO-01327676 100 283d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327683 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327684 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327685 100 283d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327686 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327687 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327688 100 283d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327689 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327691 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327692 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327694 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327695 100 283d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d