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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01329608 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329610 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329611 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329612 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329613 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329614 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329615 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329616 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329617 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329618 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329619 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329639 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329641 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329642 100 194d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329643 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329629 100 207d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329632 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329634 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329637 100 214d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329649 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329653 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329654 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329657 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329658 100 215d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329659 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329660 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329678 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329679 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329680 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329684 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329686 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329687 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329688 100 192d 28d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329689 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329690 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329691 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329692 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329693 100 221d 31d 222d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01333090 100 207d 21d 221d Needs Action Holding On Hold ArchWell Health Inspection Healthcare Provider PSM —
WO-01333112 100 220d 30d 221d Needs Action Holding On Hold Centurion of Maryland, LLC - Incarcerated Repair Healthcare Provider P3 —
WO-01333113 100 220d 30d 221d Needs Action Holding On Hold Centurion of Maryland, LLC - Incarcerated Repair Healthcare Provider P3 —
WO-01333865 100 186d 30d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333866 100 186d 30d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333867 100 186d 30d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333868 100 186d 30d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333869 100 186d 27d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk P4 —
WO-01333870 100 186d 30d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333872 100 186d 30d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333874 100 186d 30d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333875 100 186d 30d 221d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d