Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330407 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330408 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330409 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330410 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330411 100 275d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330412 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330413 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330414 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330415 100 262d — 289d Needs Action Holding On Hold HIGI LLC Preventive Maintenance — PSM —
WO-01330416 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330417 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330418 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330419 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330420 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330421 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330423 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330425 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330426 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330428 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330431 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330433 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330434 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330435 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330437 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330438 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330439 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330442 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330443 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330445 100 275d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330446 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330447 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330448 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330450 100 274d — 289d Needs Action Holding On Hold HIGI LLC Preventive Maintenance — PSM —
WO-01330452 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330453 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330454 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330455 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330456 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330457 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330458 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330459 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330461 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330462 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330463 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330464 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330465 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330466 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330468 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330469 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330470 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d