Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330270 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330271 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330272 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330273 100 266d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330275 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330276 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330277 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330279 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330281 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330282 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330283 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330285 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330286 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330287 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330288 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330289 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330290 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330291 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330292 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330293 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330294 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330295 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330296 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330297 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330298 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330299 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330300 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330303 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330304 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330305 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330306 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330307 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330309 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330310 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330312 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330313 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330314 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330315 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330316 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330317 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330318 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330319 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330320 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330322 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330323 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330325 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330326 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330327 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330330 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330333 100 274d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d