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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01326578 100 236d 42d 244d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326579 100 236d 42d 244d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326580 100 236d 42d 244d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326736 100 195d 47d 243d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326739 100 223d 47d 243d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326743 100 223d 47d 243d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326745 100 180d 47d 243d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326814 100 188d 8d 243d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01326816 100 214d 36d 243d Needs Action Holding On Hold HCA Urgent Care Depot Healthcare Provider PSM Parts Shipping Yes
WO-01327128 100 194d 12d 241d Needs Action Holding On Hold Wuliger Wellness Center Inspection Healthcare Provider PSM —
WO-01327151 100 197d 13d 241d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327152 100 197d 13d 241d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327153 100 197d 13d 241d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327154 100 197d 13d 241d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327155 100 197d 13d 241d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327156 100 197d 13d 241d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327157 100 197d 13d 241d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327159 100 197d 13d 241d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327372 100 179d — 240d Needs Action Holding 07e-Partial Project PHILIPS HEALTHCARE FCO FCO PC —
WO-01327485 100 221d 43d 240d Needs Action Holding On Hold HIGI LLC Repair Kiosk P4 —
WO-01327567 100 222d 32d 237d Needs Action Holding On Hold Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01327652 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327653 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327654 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327655 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327656 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327657 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327658 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327659 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327660 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327661 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327662 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327663 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327664 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327666 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327667 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327668 100 197d 13d 237d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327670 100 208d 22d 237d Needs Action Holding On Hold Sono Bello Inspection Healthcare Provider PSM —
WO-01327676 100 215d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327683 100 213d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327684 100 213d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327685 100 215d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327686 100 213d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327687 100 213d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327688 100 215d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327689 100 213d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327691 100 213d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327692 100 213d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327694 100 213d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327695 100 215d 28d 237d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d