Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01325074 100 208d 50d 248d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01325075 100 208d 50d 248d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01325076 100 208d 50d 248d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01325095 100 226d 42d 248d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325096 100 226d 42d 248d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325099 100 226d 42d 248d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325101 100 226d 42d 248d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325105 100 226d 42d 248d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325216 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325217 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325222 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325223 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325224 100 188d 8d 247d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01325226 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325227 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325229 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325232 100 193d 34d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325234 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325235 100 193d 34d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325237 100 193d 19d 247d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325240 100 193d 49d 247d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325251 100 181d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325252 100 184d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC Vendor —
WO-01325253 100 184d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC Vendor —
WO-01325254 100 181d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325256 100 181d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325258 100 181d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325259 100 180d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325260 100 188d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325265 100 180d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325283 100 185d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325284 100 185d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325285 100 186d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325286 100 186d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325289 100 186d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325290 100 186d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325306 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325307 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325309 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325310 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325291 100 186d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325292 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325293 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325294 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325295 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325296 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325297 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325298 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325299 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325300 100 194d 48d 247d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d