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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327696 100 281d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327697 100 283d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327698 100 283d 28d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327699 100 298d 38d 305d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327709 100 283d 28d 304d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327712 100 283d 28d 304d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327713 100 281d 28d 304d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327737 100 281d 28d 304d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327748 100 291d 32d 304d Needs Action Holding On Hold Brown Medicine Inspection Healthcare Provider PSM —
WO-01327877 100 280d 24d 304d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01327892 100 291d 41d 304d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01327897 100 248d 41d 304d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327898 100 248d 41d 304d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327899 100 248d 41d 304d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327900 100 248d 41d 304d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327901 100 248d 41d 304d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327902 100 248d 41d 304d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01328011 100 247d — 303d Needs Action Holding 07e-Partial Project PHILIPS HEALTHCARE FCO FCO PC —
WO-01328033 100 281d 40d 303d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01328074 100 291d 34d 303d Needs Action Holding On Hold GE Healthcare FMI Installation FCO PC —
WO-01328075 100 269d 34d 303d Needs Action Holding On Hold GE Healthcare FMI Installation FCO PC —
WO-01328076 100 291d 34d 303d Needs Action Holding On Hold GE Healthcare FMI Installation FCO PC —
WO-01328080 100 291d 34d 303d Needs Action Holding On Hold GE Healthcare FMI Installation FCO PC —
WO-01328081 100 291d 34d 303d Needs Action Holding On Hold GE Healthcare FMI Installation FCO PC —
WO-01328082 100 291d 34d 303d Needs Action Holding On Hold GE Healthcare FMI Installation FCO PC —
WO-01328083 100 291d 34d 303d Needs Action Holding On Hold GE Healthcare FMI Installation FCO PC —
WO-01328124 100 280d 24d 301d Needs Action Holding On Hold Dr. Iwona Paolucci M.D. Inspection Healthcare Provider PSM —
WO-01328207 100 248d 2d 298d Needs Action Holding On Hold Salem EMS Preventive Maintenance EMS PSM Customer Schedule —
WO-01328225 100 269d 17d 298d Needs Action Holding On Hold CORAM FIRE DISTRICT Preventive Maintenance EMS PSM —
WO-01328333 100 256d 21d 297d Needs Action Holding On Hold CenterWell (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Parts Shipping Yes
WO-01328381 100 268d 17d 297d Needs Action Holding On Hold NaphCare Repair Healthcare Provider P3 Yes
WO-01328389 100 263d 13d 297d Needs Action Holding On Hold HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01328557 100 253d 26d 296d Needs Action Holding On Hold NaphCare Depot Healthcare Provider PSM Parts Shipping Yes
WO-01328566 100 247d 18d 296d Needs Action Holding On Hold Carelon Depot Healthcare Provider PSM Parts Shipping Yes
WO-01328636 100 252d 35d 296d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01328637 100 252d 35d 296d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01328638 100 252d 35d 296d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01328689 100 263d 13d 294d Needs Action Holding On Hold HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01328739 100 287d 29d 294d Needs Action Holding On Hold GE Healthcare FMI Installation FCO PC —
WO-01329270 100 261d 33d 291d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01329272 100 261d 33d 291d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01329506 100 270d 18d 290d Needs Action Holding On Hold Community Health Center CHC New Britain Inspection Healthcare Provider PSM —
WO-01329510 100 270d 18d 290d Needs Action Holding On Hold Community Health Center CHC New Britain Inspection Healthcare Provider PSM —
WO-01329600 100 289d 31d 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329602 100 289d 31d 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329603 100 289d 31d 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329604 100 289d 31d 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329605 100 289d 31d 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329606 100 288d 31d 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —
WO-01329607 100 289d 31d 290d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance Kiosk PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d