Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 366d 960d
4,806 0 0 0
Holding 3,712 277d 334d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 561d
2,762 0 0 0
Billing 401 225d 247d 696d
401 0 0 0
Material Management 283 205d 226d 605d
283 0 0 0
Field Work 140 218d 248d 568d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01301612 351d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2025-09-04
WO-01301613 351d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2025-09-04
WO-01301615 351d
Critical Material Management Awaiting Parts GE Healthcare FMI FCO 2025-09-04
WO-01301205 351d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-09-04
WO-01301207 351d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-09-04
WO-01301211 351d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-09-04
WO-01301213 351d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-09-04
WO-01301214 351d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-09-04
WO-01301215 351d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-09-04
WO-01301216 351d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2025-09-04
WO-01301233 351d
Critical Coordinators Reschedule GE Healthcare FMI FCO 2025-09-04
WO-01301330 351d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2025-09-04
WO-01301162 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301163 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301164 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301120 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301125 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301127 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301128 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301130 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301051 352d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01301002 352d
Critical Coordinators Assigned NaphCare Repair Yes 2025-09-03
WO-01301037 352d
Critical Material Management Awaiting Parts Sono Bello Virtual Tech - Depot Yes 2025-09-03
WO-01300910 353d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-02
WO-01300913 353d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-02
WO-01300915 353d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-03
WO-01300759 353d
Critical Coordinators Assigned LORETTO Depot - Syracuse 2025-09-02
WO-01300711 353d
Critical Coordinators Assigned LORETTO Depot - Syracuse 2025-09-02
WO-01300729 353d
Critical Coordinators Assigned LORETTO Depot - Syracuse 2025-09-02
WO-01300669 353d
Critical Field Work Tech On Site Conviva Care Solutions (Humana) Inspection 2025-09-02
WO-01300685 353d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-09-02
WO-01300503 353d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-09-02
WO-01300437 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300439 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300440 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300441 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300442 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300444 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300445 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300446 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300386 357d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-29
WO-01300327 357d
Critical Billing Billing Review GE HEALTHCARE Repair 2025-08-29
WO-01300273 357d
Critical Coordinators Assigned HIGI LLC Acct. Management 2025-08-29
WO-01300277 357d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2025-08-29
WO-01300210 358d
Critical Holding On Hold MEDICAL JETS Preventive Maintenance Yes 2025-08-28
WO-01300149 358d
Critical Coordinators Ready for Scheduling JOLIET JUNIOR COLLEGE Repair Yes 2025-08-28
WO-01300152 358d
Critical Coordinators Ready for Scheduling JOLIET JUNIOR COLLEGE Repair Yes 2025-08-28
WO-01300117 358d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-28
WO-01300119 358d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-28
WO-01300014 359d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical