Suspensions Dashboard
Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
P75 Benchmark
26d
From 107,591 completed WOs
Where Are Open WOs Stuck?
| WO # |
Age ↑ |
Age vs Benchmarks |
Risk |
Stage |
Status |
Account |
Type |
Parts |
Created |
| WO-01301612 |
351d
|
|
Critical |
Coordinators |
Ready for Scheduling |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301613 |
351d
|
|
Critical |
Coordinators |
Ready for Scheduling |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301615 |
351d
|
|
Critical |
Material Management |
Awaiting Parts |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301205 |
351d
|
|
Critical |
Billing |
Ready to Bill |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301207 |
351d
|
|
Critical |
Billing |
Ready to Bill |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301211 |
351d
|
|
Critical |
Billing |
Ready to Bill |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301213 |
351d
|
|
Critical |
Billing |
Ready to Bill |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301214 |
351d
|
|
Critical |
Billing |
Ready to Bill |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301215 |
351d
|
|
Critical |
Billing |
Ready to Bill |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301216 |
351d
|
|
Critical |
Billing |
Ready to Bill |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301233 |
351d
|
|
Critical |
Coordinators |
Reschedule |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301330 |
351d
|
|
Critical |
Coordinators |
Ready for Scheduling |
GE Healthcare FMI |
FCO |
—
|
2025-09-04 |
| WO-01301162 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301163 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301164 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301120 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301125 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301127 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301128 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301130 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301051 |
352d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01301002 |
352d
|
|
Critical |
Coordinators |
Assigned |
NaphCare |
Repair |
Yes
|
2025-09-03 |
| WO-01301037 |
352d
|
|
Critical |
Material Management |
Awaiting Parts |
Sono Bello |
Virtual Tech - Depot |
Yes
|
2025-09-03 |
| WO-01300910 |
353d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-02 |
| WO-01300913 |
353d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-02 |
| WO-01300915 |
353d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-09-03 |
| WO-01300759 |
353d
|
|
Critical |
Coordinators |
Assigned |
LORETTO |
Depot - Syracuse |
—
|
2025-09-02 |
| WO-01300711 |
353d
|
|
Critical |
Coordinators |
Assigned |
LORETTO |
Depot - Syracuse |
—
|
2025-09-02 |
| WO-01300729 |
353d
|
|
Critical |
Coordinators |
Assigned |
LORETTO |
Depot - Syracuse |
—
|
2025-09-02 |
| WO-01300669 |
353d
|
|
Critical |
Field Work |
Tech On Site |
Conviva Care Solutions (Humana) |
Inspection |
—
|
2025-09-02 |
| WO-01300685 |
353d
|
|
Critical |
Holding |
Ready for Release |
PHILIPS HEALTHCARE |
Preventive Maintenance |
—
|
2025-09-02 |
| WO-01300503 |
353d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
FCO |
—
|
2025-09-02 |
| WO-01300437 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300439 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300440 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300441 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300442 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300444 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300445 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300446 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300386 |
357d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-29 |
| WO-01300327 |
357d
|
|
Critical |
Billing |
Billing Review |
GE HEALTHCARE |
Repair |
—
|
2025-08-29 |
| WO-01300273 |
357d
|
|
Critical |
Coordinators |
Assigned |
HIGI LLC |
Acct. Management |
—
|
2025-08-29 |
| WO-01300277 |
357d
|
|
Critical |
Coordinators |
Assigned |
AGILENT TECHNOLOGIES (ASP) |
Preventive Maintenance |
—
|
2025-08-29 |
| WO-01300210 |
358d
|
|
Critical |
Holding |
On Hold |
MEDICAL JETS |
Preventive Maintenance |
Yes
|
2025-08-28 |
| WO-01300149 |
358d
|
|
Critical |
Coordinators |
Ready for Scheduling |
JOLIET JUNIOR COLLEGE |
Repair |
Yes
|
2025-08-28 |
| WO-01300152 |
358d
|
|
Critical |
Coordinators |
Ready for Scheduling |
JOLIET JUNIOR COLLEGE |
Repair |
Yes
|
2025-08-28 |
| WO-01300117 |
358d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-28 |
| WO-01300119 |
358d
|
|
Critical |
Coordinators |
Ready for Scheduling |
PHILIPS HEALTHCARE |
CSOL Services |
—
|
2025-08-28 |
| WO-01300014 |
359d
|
|
Critical |
Holding |
Ready for Release |
PHILIPS HEALTHCARE |
PM |
—
|
2025-08-28 |