Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 431d 1,025d
4,806 0 0 0
Holding 3,712 343d 399d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 283d 626d
2,762 0 0 0
Billing 401 291d 312d 762d
401 0 0 0
Material Management 283 271d 291d 671d
283 0 0 0
Field Work 140 284d 314d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01301612 417d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-09-04
WO-01301613 417d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-09-04
WO-01301615 417d
Critical Material Management Awaiting Parts GE Healthcare FMI FCO — 2025-09-04
WO-01301205 417d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-09-04
WO-01301207 417d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-09-04
WO-01301211 417d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-09-04
WO-01301213 417d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-09-04
WO-01301214 417d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-09-04
WO-01301215 417d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-09-04
WO-01301216 417d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-09-04
WO-01301233 417d
Critical Coordinators Reschedule GE Healthcare FMI FCO — 2025-09-04
WO-01301330 417d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-09-04
WO-01301162 417d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301163 417d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301164 417d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301120 417d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301125 417d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301127 417d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301128 417d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301130 417d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301051 418d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01301002 418d
Critical Coordinators Assigned NaphCare Repair Yes 2025-09-03
WO-01301037 418d
Critical Material Management Awaiting Parts Sono Bello Virtual Tech - Depot Yes 2025-09-03
WO-01300910 418d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-02
WO-01300913 418d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-02
WO-01300915 418d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-03
WO-01300759 418d
Critical Coordinators Assigned LORETTO Depot - Syracuse — 2025-09-02
WO-01300711 419d
Critical Coordinators Assigned LORETTO Depot - Syracuse — 2025-09-02
WO-01300729 419d
Critical Coordinators Assigned LORETTO Depot - Syracuse — 2025-09-02
WO-01300685 419d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-02
WO-01300669 419d
Critical Field Work Tech On Site Conviva Care Solutions (Humana) Inspection — 2025-09-02
WO-01300503 419d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-09-02
WO-01300437 422d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300439 422d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300440 422d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300441 422d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300442 422d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300444 422d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300445 422d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300446 422d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300386 423d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-29
WO-01300327 423d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-08-29
WO-01300277 423d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-08-29
WO-01300273 423d
Critical Coordinators Assigned HIGI LLC Acct. Management — 2025-08-29
WO-01300210 424d
Critical Holding On Hold MEDICAL JETS Preventive Maintenance Yes 2025-08-28
WO-01300149 424d
Critical Coordinators Ready for Scheduling JOLIET JUNIOR COLLEGE Repair Yes 2025-08-28
WO-01300152 424d
Critical Coordinators Ready for Scheduling JOLIET JUNIOR COLLEGE Repair Yes 2025-08-28
WO-01300117 424d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-28
WO-01300119 424d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-28
WO-01300014 424d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM — 2025-08-28
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical