Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318173 100 220d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318175 100 206d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318176 100 206d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318177 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318178 100 220d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318179 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318180 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318181 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318182 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318183 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318184 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318185 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318186 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318188 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318189 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318190 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318191 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318192 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318194 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318195 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318197 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318198 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318199 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318200 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318201 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318202 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318203 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318204 100 206d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318205 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318206 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318207 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318208 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318209 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318210 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318211 100 206d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318218 100 206d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01318219 100 220d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318233 100 204d — 255d Needs Action Coordinators Reschedule GE HEALTHCARE Repair — P5 —
WO-01318314 100 198d — 255d Needs Action Coordinators Scheduled RENO VOLUNTEER FIRE DEPARTMENT Preventive Maintenance — PSM —
WO-01318319 100 192d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318323 100 227d — 255d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318340 100 197d — 255d Needs Action Coordinators Scheduled Vera Whole Health Inspection — PSM —
WO-01318348 100 193d — 255d Needs Action Coordinators Scheduled Metro Community Health Center Inspection — PSM —
WO-01318351 100 196d — 255d Needs Action Coordinators Assigned Centurion of Georgia Inspection — PSM —
WO-01318587 100 254d — 254d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318588 100 240d — 254d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —
WO-01318596 100 241d — 254d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —
WO-01318597 100 213d — 254d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318602 100 224d — 254d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318607 100 192d — 254d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d