Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 396d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 288d 667d
283 0 0 0
Field Work 140 280d 310d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349472 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349474 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349477 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349480 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349481 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349483 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349484 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349485 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349400 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-03
WO-01349401 261d
Critical Material Management Awaiting Parts LIFESTAR AMBULANCE SERVICE, INC. - VA Repair Yes 2026-02-03
WO-01349402 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-03
WO-01349404 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-03
WO-01349414 261d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-02-03
WO-01349416 261d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349418 261d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349419 261d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349421 261d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349422 261d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-02-03
WO-01349424 261d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349425 261d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349426 261d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349427 261d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-03
WO-01349429 261d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-02-03
WO-01349430 261d
Critical Coordinators Scheduled MOPEC Repair — 2026-02-03
WO-01349431 261d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349433 261d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349435 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349437 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349438 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349439 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349440 261d
Critical Billing Billing Review ORANGE BEACH FIRE DEPARTMENT Preventive Maintenance — 2026-02-03
WO-01349441 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349442 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349443 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349444 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349447 261d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-03
WO-01349448 261d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-03
WO-01349452 261d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-03
WO-01349331 261d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-03
WO-01349334 261d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-03
WO-01349335 261d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-03
WO-01349336 261d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-03
WO-01349339 261d
Critical Coordinators Ready for Scheduling GULDMANN INC Repair — 2026-02-03
WO-01349340 261d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-03
WO-01349369 261d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-03
WO-01349370 261d
Critical Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection — 2026-02-03
WO-01349371 261d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-02-03
WO-01349372 261d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-03
WO-01349373 261d
Critical Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection — 2026-02-03
WO-01349374 261d
Critical Coordinators Scheduled VillageMD Inspection — 2026-02-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical