Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
234d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 257d 360d 954d
4,806 0 0 0
Holding 3,712 271d 327d 955d
3,712 0 0 0
Dispatch 2,762 194d 211d 555d
2,762 0 0 0
Billing 401 219d 241d 690d
401 0 0 0
Material Management 283 199d 219d 599d
283 0 0 0
Field Work 140 212d 242d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349468 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349469 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349471 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349472 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349474 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349477 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349480 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349481 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349483 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349484 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349485 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-02-03
WO-01349386 193d
Critical Coordinators Scheduled MIDMARK Cross-Training 2026-02-03
WO-01349389 193d
Critical Coordinators Scheduled MIDMARK Cross-Training 2026-02-03
WO-01349393 193d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-02-03
WO-01349400 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2026-02-03
WO-01349401 193d
Critical Material Management Awaiting Parts LIFESTAR AMBULANCE SERVICE, INC. - VA Repair Yes 2026-02-03
WO-01349402 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-03
WO-01349404 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-03
WO-01349414 193d
Critical Billing Ready to Bill GE Healthcare FMI Installation 2026-02-03
WO-01349416 193d
Critical Dispatch Entered GE Healthcare FMI Installation 2026-02-03
WO-01349418 193d
Critical Dispatch Entered GE Healthcare FMI Installation 2026-02-03
WO-01349419 193d
Critical Dispatch Entered GE Healthcare FMI Installation 2026-02-03
WO-01349421 193d
Critical Dispatch Entered GE Healthcare FMI Installation 2026-02-03
WO-01349422 193d
Critical Billing Ready to Bill GE Healthcare FMI Installation 2026-02-03
WO-01349424 193d
Critical Dispatch Entered GE Healthcare FMI Installation 2026-02-03
WO-01349425 193d
Critical Dispatch Entered GE Healthcare FMI Installation 2026-02-03
WO-01349426 193d
Critical Dispatch Entered GE Healthcare FMI Installation 2026-02-03
WO-01349427 193d
Critical Dispatch Entered GE Healthcare FMI Installation 2026-02-03
WO-01349429 193d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-02-03
WO-01349430 193d
Critical Coordinators Scheduled MOPEC Repair 2026-02-03
WO-01349431 193d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349433 193d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349435 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349437 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349438 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349439 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349440 193d
Critical Billing Billing Review ORANGE BEACH FIRE DEPARTMENT Preventive Maintenance 2026-02-03
WO-01349441 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349442 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349443 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349444 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration 2026-02-03
WO-01349291 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul 2026-02-03
WO-01349292 193d
Critical Material Management Awaiting Parts YesCare Parts Sale Yes 2026-02-03
WO-01349293 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM 2026-02-03
WO-01349295 193d
Critical Coordinators Assigned MIDMARK Repair 2026-02-03
WO-01349296 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-03
WO-01349299 193d
Critical Holding On Hold Oak Street Health Virtual Tech 2026-02-03
WO-01349301 193d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-03
WO-01349302 193d
Critical Coordinators Assigned BEDFORD HEIGHTS FIRE DEPARTMENT Preventive Maintenance 2026-02-03
WO-01349331 193d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical