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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 396d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 288d 667d
283 0 0 0
Field Work 140 280d 310d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349593 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349594 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349597 260d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-04
WO-01349600 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349604 260d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-04
WO-01349605 260d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349615 260d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-04
WO-01349616 260d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-04
WO-01349523 260d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-04
WO-01349527 260d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349529 260d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-04
WO-01349536 260d
Critical Coordinators Ready for Scheduling MIDMARK Repair Cust 2026-02-04
WO-01349537 260d
Critical Billing Ready to Bill Oak Street Health Misc. Inspection — 2026-02-04
WO-01349538 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349539 260d
Critical Field Work Tech On Site PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349540 260d
Critical Coordinators Ready for Scheduling Centurion of Georgia Inspection — 2026-02-04
WO-01349541 260d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-02-04
WO-01349544 260d
Critical Coordinators Ready for Scheduling Atmed Inspection — 2026-02-04
WO-01349547 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349548 260d
Critical Holding On Hold YesCare Depot Yes 2026-02-04
WO-01349549 260d
Critical Holding On Hold YesCare Depot Yes 2026-02-04
WO-01349552 260d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-04
WO-01349553 260d
Critical Dispatch Logistics HIGI LLC Removal — 2026-02-04
WO-01349554 260d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349555 260d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349556 260d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-04
WO-01349513 260d
Critical Field Work Tech On Site VillageMD Virtual Tech - Field Repair Yes 2026-02-04
WO-01349515 260d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349495 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349496 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349497 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349498 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349499 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349500 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349501 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349502 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349503 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349504 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349505 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349506 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349507 261d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349508 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349441 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349442 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349443 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349444 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration — 2026-02-03
WO-01349447 261d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-03
WO-01349448 261d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-03
WO-01349452 261d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-03
WO-01349462 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical