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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
234d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 257d 360d 954d
4,806 0 0 0
Holding 3,712 271d 327d 955d
3,712 0 0 0
Dispatch 2,762 194d 211d 555d
2,762 0 0 0
Billing 401 219d 240d 690d
401 0 0 0
Material Management 283 199d 219d 599d
283 0 0 0
Field Work 140 212d 242d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349537 192d
Critical Billing Ready to Bill Oak Street Health Misc. Inspection — 2026-02-04
WO-01349538 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349539 192d
Critical Field Work Tech On Site PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349540 192d
Critical Coordinators Ready for Scheduling Centurion of Georgia Inspection — 2026-02-04
WO-01349541 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2026-02-04
WO-01349544 192d
Critical Coordinators Ready for Scheduling Atmed Inspection — 2026-02-04
WO-01349547 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349548 192d
Critical Holding On Hold YesCare Depot Yes 2026-02-04
WO-01349549 192d
Critical Holding On Hold YesCare Depot Yes 2026-02-04
WO-01349552 192d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-04
WO-01349553 192d
Critical Dispatch Logistics HIGI LLC Removal — 2026-02-04
WO-01349554 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349555 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349556 192d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-04
WO-01349557 192d
Critical Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection — 2026-02-04
WO-01349558 192d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349562 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349564 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349570 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349571 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349572 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349573 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349574 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349575 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349513 192d
Critical Field Work Tech On Site VillageMD Virtual Tech - Field Repair Yes 2026-02-04
WO-01349515 192d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349523 192d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-04
WO-01349527 192d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349495 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349496 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349497 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349498 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349499 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349500 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349501 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349502 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349503 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349504 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349505 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349506 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349507 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349508 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349448 193d
Critical Coordinators Scheduled HIGI LLC Installation Yes 2026-02-03
WO-01349452 193d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-03
WO-01349462 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349463 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349464 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349465 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349466 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349468 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical