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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
234d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 257d 360d 954d
4,806 0 0 0
Holding 3,712 271d 327d 955d
3,712 0 0 0
Dispatch 2,762 194d 211d 555d
2,762 0 0 0
Billing 401 219d 241d 690d
401 0 0 0
Material Management 283 199d 219d 599d
283 0 0 0
Field Work 140 212d 242d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349334 193d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-03
WO-01349335 193d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-03
WO-01349336 193d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-03
WO-01349339 193d
Critical Coordinators Ready for Scheduling GULDMANN INC Repair — 2026-02-03
WO-01349340 193d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-03
WO-01349369 193d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-03
WO-01349370 193d
Critical Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection — 2026-02-03
WO-01349371 193d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2026-02-03
WO-01349372 193d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-03
WO-01349373 193d
Critical Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection — 2026-02-03
WO-01349374 193d
Critical Coordinators Scheduled VillageMD Inspection — 2026-02-03
WO-01349375 193d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-03
WO-01349380 193d
Critical Coordinators Ready for Scheduling Berks Urologic Surgery Center Inspection — 2026-02-03
WO-01349381 193d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-03
WO-01349384 193d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-03
WO-01349385 193d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349246 193d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-03
WO-01349247 193d
Critical Coordinators Assigned HIGI LLC Connectivity — 2026-02-03
WO-01349250 193d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-03
WO-01349251 193d
Critical Holding 07e-Partial Project MIDMARK Repair — 2026-02-03
WO-01349254 193d
Critical Holding On Hold Wellpath LLC Depot Yes 2026-02-03
WO-01349256 193d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2026-02-03
WO-01349258 193d
Critical Billing Ready to Bill Oak Street Health Virtual Tech Yes 2026-02-03
WO-01349260 193d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349262 193d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot — 2026-02-03
WO-01349265 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-03
WO-01349266 193d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-03
WO-01349268 193d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-03
WO-01349269 193d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-03
WO-01349278 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-02-03
WO-01349280 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349281 193d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-03
WO-01349282 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349285 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349286 193d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-03
WO-01349287 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349290 193d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Field Repair Yes 2026-02-03
WO-01349229 193d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349230 193d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349231 193d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349232 193d
Critical Coordinators Assigned Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-02-03
WO-01349233 193d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349234 193d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349235 193d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349236 193d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-03
WO-01349241 193d
Critical Coordinators Scheduled MIDMARK Installation — 2026-02-03
WO-01349242 193d
Critical Material Management Awaiting Parts Open Cities Health Center Virtual Tech - Drop Shipment Yes 2026-02-03
WO-01349243 193d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-03
WO-01341418 194d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-02
WO-01341419 194d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-02
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical