Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 396d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 288d 667d
283 0 0 0
Field Work 140 280d 310d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349375 261d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-03
WO-01349380 261d
Critical Coordinators Ready for Scheduling Berks Urologic Surgery Center Inspection — 2026-02-03
WO-01349381 261d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-03
WO-01349384 261d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-03
WO-01349385 261d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349386 261d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349389 261d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349393 261d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-02-03
WO-01349254 261d
Critical Holding On Hold Wellpath LLC Depot Yes 2026-02-03
WO-01349256 261d
Critical Coordinators Scheduled GE Healthcare FMI Installation — 2026-02-03
WO-01349258 261d
Critical Billing Ready to Bill Oak Street Health Virtual Tech Yes 2026-02-03
WO-01349260 261d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-03
WO-01349262 261d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot — 2026-02-03
WO-01349265 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-03
WO-01349266 261d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-03
WO-01349268 261d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-03
WO-01349269 261d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-03
WO-01349278 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-02-03
WO-01349280 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349281 261d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-03
WO-01349282 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349285 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349286 261d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-03
WO-01349287 261d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-03
WO-01349290 261d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Field Repair Yes 2026-02-03
WO-01349291 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-02-03
WO-01349292 261d
Critical Material Management Awaiting Parts YesCare Parts Sale Yes 2026-02-03
WO-01349293 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-02-03
WO-01349295 261d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-03
WO-01349296 261d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-03
WO-01349299 261d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-03
WO-01349301 261d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-03
WO-01349302 261d
Critical Coordinators Assigned BEDFORD HEIGHTS FIRE DEPARTMENT Preventive Maintenance — 2026-02-03
WO-01349229 261d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349230 261d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349231 261d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349232 261d
Critical Coordinators Assigned Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-02-03
WO-01349233 261d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349234 261d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349235 261d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-03
WO-01349236 261d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-03
WO-01349241 261d
Critical Coordinators Scheduled MIDMARK Installation — 2026-02-03
WO-01349242 261d
Critical Material Management Awaiting Parts Open Cities Health Center Virtual Tech - Drop Shipment Yes 2026-02-03
WO-01349243 261d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-03
WO-01349246 261d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-03
WO-01349247 261d
Critical Coordinators Assigned HIGI LLC Connectivity — 2026-02-03
WO-01349250 261d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-03
WO-01349251 261d
Critical Holding 07e-Partial Project MIDMARK Repair — 2026-02-03
WO-01341418 262d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-02
WO-01341419 262d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-02
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical