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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
234d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 257d 360d 954d
4,806 0 0 0
Holding 3,712 271d 327d 955d
3,712 0 0 0
Dispatch 2,762 194d 211d 555d
2,762 0 0 0
Billing 401 219d 240d 690d
401 0 0 0
Material Management 283 199d 219d 599d
283 0 0 0
Field Work 140 212d 242d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349767 191d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-05
WO-01349770 191d
Critical Holding On Hold Oak Street Health Virtual Tech - Drop Shipment — 2026-02-05
WO-01349739 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349740 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349742 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349744 191d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Orientation — 2026-02-05
WO-01349747 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-05
WO-01349635 192d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-04
WO-01349639 192d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-04
WO-01349640 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349653 192d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-04
WO-01349657 192d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-04
WO-01349665 192d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM Yes 2026-02-04
WO-01349669 192d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349675 192d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-04
WO-01349678 192d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-04
WO-01349680 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-04
WO-01349684 192d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349688 192d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349690 192d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349579 192d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-04
WO-01349580 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349581 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349582 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349583 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349590 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349592 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349593 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349594 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349597 192d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-04
WO-01349600 192d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349604 192d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-04
WO-01349605 192d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349615 192d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-04
WO-01349616 192d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-04
WO-01349618 192d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-04
WO-01349619 192d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349623 192d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Repair Yes 2026-02-04
WO-01349624 192d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-04
WO-01349625 192d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-04
WO-01349626 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349628 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349629 192d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349630 192d
Critical Coordinators Scheduled MOUNT LAUREL ANIMAL HOSPITAL Virtual Tech - Field Repair Yes 2026-02-04
WO-01349631 192d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-04
WO-01349632 192d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-02-04
WO-01349633 192d
Critical Coordinators Ready for Scheduling Centurion of Georgia Repair — 2026-02-04
WO-01349634 192d
Critical Coordinators Assigned Family Healthcare of Hagerstown Inspection — 2026-02-04
WO-01349529 192d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-04
WO-01349536 192d
Critical Coordinators Ready for Scheduling MIDMARK Repair Cust 2026-02-04
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical