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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 396d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 288d 667d
283 0 0 0
Field Work 140 280d 310d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349759 259d
Critical Material Management Awaiting Parts Centurion of Maryland, LLC - Incarcerated Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349767 259d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-05
WO-01349739 260d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349740 260d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349742 260d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349744 260d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Orientation — 2026-02-05
WO-01349747 260d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-05
WO-01349690 260d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349618 260d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-04
WO-01349619 260d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349623 260d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Repair Yes 2026-02-04
WO-01349624 260d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-04
WO-01349625 260d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-04
WO-01349626 260d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349628 260d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349629 260d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349630 260d
Critical Coordinators Scheduled MOUNT LAUREL ANIMAL HOSPITAL Virtual Tech - Field Repair Yes 2026-02-04
WO-01349631 260d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-04
WO-01349632 260d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-02-04
WO-01349633 260d
Critical Coordinators Ready for Scheduling Centurion of Georgia Repair — 2026-02-04
WO-01349634 260d
Critical Coordinators Assigned Family Healthcare of Hagerstown Inspection — 2026-02-04
WO-01349635 260d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-04
WO-01349639 260d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-04
WO-01349640 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349653 260d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-04
WO-01349657 260d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-04
WO-01349665 260d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM Yes 2026-02-04
WO-01349669 260d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349675 260d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-04
WO-01349678 260d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-04
WO-01349680 260d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-04
WO-01349684 260d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349688 260d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349557 260d
Critical Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection — 2026-02-04
WO-01349558 260d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-04
WO-01349562 260d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349564 260d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349570 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349571 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349572 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349573 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349574 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349575 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349579 260d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-04
WO-01349580 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349581 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349582 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349583 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349590 260d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349592 260d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical