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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 366d 960d
4,806 0 0 0
Holding 3,712 277d 334d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 561d
2,762 0 0 0
Billing 401 225d 247d 696d
401 0 0 0
Material Management 283 205d 226d 605d
283 0 0 0
Field Work 140 218d 248d 568d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340068 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340072 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340073 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340074 206d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340075 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340077 206d
Critical Billing Billing Review VILLASPRING Preventive Maintenance — 2026-01-27
WO-01340078 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340080 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340081 206d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340083 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340087 206d
Critical Coordinators Reschedule Oak Street Health Virtual Tech - Field Repair — 2026-01-27
WO-01340089 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340093 206d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340094 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340096 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340097 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340099 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340101 206d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-01-27
WO-01340102 206d
Critical Field Work Tech Off Site Mercy Medical Equipment Company Inspection — 2026-01-27
WO-01340103 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340104 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340105 206d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-27
WO-01340106 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340107 206d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-27
WO-01340109 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340111 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340112 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340113 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340114 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340115 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-01-27
WO-01340117 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340118 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340120 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340121 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340123 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340128 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340130 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340132 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340133 206d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340134 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340136 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340137 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340138 206d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340140 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340141 206d
Critical Coordinators Scheduled GE HEALTHCARE Repair — 2026-01-27
WO-01340142 206d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340143 206d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-27
WO-01340148 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340150 206d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340151 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical