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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01340068 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340072 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340073 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340074 271d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340075 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340077 271d
Critical Billing Billing Review VILLASPRING Preventive Maintenance — 2026-01-27
WO-01340078 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340080 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340081 271d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340083 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340087 271d
Critical Coordinators Reschedule Oak Street Health Virtual Tech - Field Repair — 2026-01-27
WO-01340089 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340093 271d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340094 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340096 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340097 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340099 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340101 271d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-01-27
WO-01340102 271d
Critical Field Work Tech Off Site Mercy Medical Equipment Company Inspection — 2026-01-27
WO-01340103 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340104 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340105 271d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-27
WO-01340106 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340107 271d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-27
WO-01340109 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340111 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340112 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340113 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340114 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340115 271d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-01-27
WO-01340117 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340118 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340120 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340121 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340123 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340128 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340130 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340132 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340133 271d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340134 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340136 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340137 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340138 271d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340140 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340141 271d
Critical Coordinators Scheduled GE HEALTHCARE Repair — 2026-01-27
WO-01340142 271d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340143 271d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-27
WO-01340148 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340150 271d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340151 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical