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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 366d 960d
4,806 0 0 0
Holding 3,712 277d 334d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 561d
2,762 0 0 0
Billing 401 225d 247d 696d
401 0 0 0
Material Management 283 205d 226d 605d
283 0 0 0
Field Work 140 218d 248d 568d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339737 207d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339738 207d
Critical Coordinators Scheduled CareATC Inspection — 2026-01-26
WO-01339739 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339743 207d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339744 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-01-26
WO-01339745 207d
Critical Coordinators Reschedule Conviva Care Solutions (Humana) Depot - Rental Yes 2026-01-26
WO-01339747 207d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-26
WO-01339748 207d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-26
WO-01339749 207d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-26
WO-01339751 207d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339752 207d
Critical Billing Billing Review ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339753 207d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339754 207d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-01-26
WO-01339755 207d
Critical Billing Ready to Bill ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339756 207d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-01-26
WO-01339757 207d
Critical Billing Billing Review ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339759 207d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339760 207d
Critical Coordinators Scheduled Arches Medical Partners LLC Inspection — 2026-01-26
WO-01339761 207d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-01-26
WO-01339763 207d
Critical Coordinators Assigned Engage Health Inspection — 2026-01-26
WO-01339764 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339767 207d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-26
WO-01339770 207d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-01-26
WO-01339771 207d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-26
WO-01339773 207d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-26
WO-01339778 207d
Critical Coordinators Assigned Berks Community Health Center Inspection — 2026-01-26
WO-01339779 207d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339781 207d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339783 207d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339787 207d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339818 207d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-26
WO-01339819 207d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-26
WO-01339820 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339822 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339823 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339825 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339826 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339828 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339829 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339830 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339838 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339840 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339847 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339848 207d
Critical Billing WO Correction Needed MIDMARK Repair Cust 2026-01-26
WO-01339850 207d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-01-26
WO-01339857 207d
Critical Coordinators Scheduled HIGI LLC Part Order Cust 2026-01-26
WO-01339858 207d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-01-26
WO-01339862 207d
Critical Material Management Awaiting Parts Community Health Center CHC New Britain Part Order Yes 2026-01-26
WO-01339863 207d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-26
WO-01339870 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical