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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339737 272d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339738 272d
Critical Coordinators Scheduled CareATC Inspection — 2026-01-26
WO-01339739 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339743 272d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-01-26
WO-01339744 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-01-26
WO-01339745 272d
Critical Coordinators Reschedule Conviva Care Solutions (Humana) Depot - Rental Yes 2026-01-26
WO-01339747 272d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-26
WO-01339748 272d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-26
WO-01339749 272d
Critical Coordinators Ready for Scheduling NaphCare Inspection — 2026-01-26
WO-01339751 272d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339752 272d
Critical Billing Billing Review ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339753 272d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2026-01-26
WO-01339754 272d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-01-26
WO-01339755 272d
Critical Billing Ready to Bill ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339756 272d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-01-26
WO-01339757 272d
Critical Billing Billing Review ATLANTIC AMBULANCE Repair — 2026-01-26
WO-01339759 272d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339760 272d
Critical Coordinators Scheduled Arches Medical Partners LLC Inspection — 2026-01-26
WO-01339761 272d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-01-26
WO-01339763 272d
Critical Coordinators Assigned Engage Health Inspection — 2026-01-26
WO-01339764 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339767 272d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-26
WO-01339770 272d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Inspection — 2026-01-26
WO-01339771 272d
Critical Holding On Hold HCA Urgent Care Inspection — 2026-01-26
WO-01339773 272d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-26
WO-01339778 272d
Critical Coordinators Assigned Berks Community Health Center Inspection — 2026-01-26
WO-01339779 272d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339781 272d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339783 272d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-01-26
WO-01339787 272d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-26
WO-01339818 272d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-01-26
WO-01339819 272d
Critical Coordinators Ready for Scheduling MEDICAL IMAGING CENTER Inspection — 2026-01-26
WO-01339820 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339822 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339823 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339825 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339826 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339828 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339829 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339830 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339838 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339840 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339847 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339848 272d
Critical Billing WO Correction Needed MIDMARK Repair Cust 2026-01-26
WO-01339850 272d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-01-26
WO-01339857 272d
Critical Coordinators Scheduled HIGI LLC Part Order Cust 2026-01-26
WO-01339858 272d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-01-26
WO-01339862 272d
Critical Material Management Awaiting Parts Community Health Center CHC New Britain Part Order Yes 2026-01-26
WO-01339863 272d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-01-26
WO-01339870 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical