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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339871 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339872 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339873 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339875 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339876 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339877 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339878 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339883 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339884 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339885 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339890 272d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339891 272d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339892 272d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339893 272d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339895 272d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339896 272d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339901 272d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-26
WO-01339904 272d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-26
WO-01339905 272d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-26
WO-01339954 271d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-27
WO-01339956 271d
Critical Coordinators Scheduled VillageMD Inspection — 2026-01-27
WO-01339957 271d
Critical Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-27
WO-01339986 271d
Critical Holding On Hold Lamprey Healthcare Inspection — 2026-01-27
WO-01339988 271d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-27
WO-01339989 271d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-27
WO-01339990 271d
Critical Coordinators Ready for Scheduling CityLife Health Inspection — 2026-01-27
WO-01339991 271d
Critical Coordinators Assigned CityLife Health Inspection — 2026-01-27
WO-01339992 271d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-27
WO-01339993 271d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-27
WO-01339995 271d
Critical Field Work Incomplete SINAI HOSPITAL Repair — 2026-01-27
WO-01339999 271d
Critical Field Work Tech Off Site OSWEGO HEALTH Inspection — 2026-01-27
WO-01340011 271d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-27
WO-01340014 271d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340015 271d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340017 271d
Critical Dispatch L2 Review GE Healthcare FMI Installation — 2026-01-27
WO-01340018 271d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340019 271d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340020 271d
Critical Coordinators Assigned CITY OF TAMARAC FIRE RESCUE Preventive Maintenance — 2026-01-27
WO-01340031 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340034 271d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-27
WO-01340036 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340039 271d
Critical Billing Billing Review MIDMARK Delivery — 2026-01-27
WO-01340040 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340044 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340047 271d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340052 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340058 271d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Virtual Tech — 2026-01-27
WO-01340062 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340063 271d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340066 271d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical