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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 366d 960d
4,806 0 0 0
Holding 3,712 277d 334d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 561d
2,762 0 0 0
Billing 401 225d 247d 696d
401 0 0 0
Material Management 283 205d 226d 605d
283 0 0 0
Field Work 140 218d 248d 568d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01339871 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339872 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339873 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339875 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339876 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339877 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339878 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339883 207d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339884 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339885 207d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-26
WO-01339890 207d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339891 207d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339892 207d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339893 207d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339895 207d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339896 207d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-26
WO-01339901 207d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-26
WO-01339904 207d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-26
WO-01339905 207d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-26
WO-01339954 206d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-27
WO-01339956 206d
Critical Coordinators Scheduled VillageMD Inspection — 2026-01-27
WO-01339957 206d
Critical Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-27
WO-01339986 206d
Critical Holding On Hold Lamprey Healthcare Inspection — 2026-01-27
WO-01339988 206d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-27
WO-01339989 206d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-27
WO-01339990 206d
Critical Coordinators Ready for Scheduling CityLife Health Inspection — 2026-01-27
WO-01339991 206d
Critical Coordinators Assigned CityLife Health Inspection — 2026-01-27
WO-01339992 206d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2026-01-27
WO-01339993 206d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-01-27
WO-01339995 206d
Critical Field Work Incomplete SINAI HOSPITAL Repair — 2026-01-27
WO-01339999 206d
Critical Field Work Tech Off Site OSWEGO HEALTH Inspection — 2026-01-27
WO-01340011 206d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-27
WO-01340014 206d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340015 206d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340017 206d
Critical Dispatch L2 Review GE Healthcare FMI Installation — 2026-01-27
WO-01340018 206d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340019 206d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-27
WO-01340020 206d
Critical Coordinators Assigned CITY OF TAMARAC FIRE RESCUE Preventive Maintenance — 2026-01-27
WO-01340031 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340034 206d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-27
WO-01340036 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340039 206d
Critical Billing Billing Review MIDMARK Delivery — 2026-01-27
WO-01340040 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340044 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340047 206d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
WO-01340052 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340058 206d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Virtual Tech — 2026-01-27
WO-01340062 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340063 206d
Critical Holding Ready for Release Accucold Preventive Maintenance — 2026-01-27
WO-01340066 206d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-27
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical