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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 266d 284d 627d
2,762 0 0 0
Billing 401 292d 313d 762d
401 0 0 0
Material Management 283 271d 292d 672d
283 0 0 0
Field Work 140 284d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01350735 259d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-10
WO-01350739 259d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-10
WO-01350741 259d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-10
WO-01350742 259d
Critical Field Work Tech On Site Oak Street Health Virtual Tech - Depot — 2026-02-10
WO-01350743 259d
Critical Field Work Tech Off Site MIDMARK Repair — 2026-02-10
WO-01350744 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350745 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350747 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350748 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350749 259d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-10
WO-01350751 259d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-10
WO-01350752 259d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Field Repair Yes 2026-02-10
WO-01350754 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350756 259d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-10
WO-01350759 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-10
WO-01350761 259d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-10
WO-01350762 259d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-10
WO-01350764 259d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-10
WO-01350765 259d
Critical Coordinators Scheduled Mars Veterinary Preventive Maintenance — 2026-02-10
WO-01350775 259d
Critical Coordinators Scheduled CONNEXTCARE FKA Northern Oswego County Health Services Repair Yes 2026-02-10
WO-01350776 259d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-10
WO-01350777 259d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-10
WO-01350778 259d
Critical Coordinators Assigned MAPLE HEIGHTS FIRE DEPARTMENT Preventive Maintenance — 2026-02-10
WO-01350779 259d
Critical Billing WO Correction Needed GCX Medical Upgrade — 2026-02-10
WO-01350780 259d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair — 2026-02-10
WO-01350791 259d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350794 259d
Critical Billing WO Correction Needed GCX Medical Upgrade — 2026-02-10
WO-01350798 259d
Critical Billing Ready to Bill GCX Medical Upgrade — 2026-02-10
WO-01350799 259d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350801 259d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2026-02-10
WO-01350802 259d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350803 259d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350820 258d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-10
WO-01350821 258d
Critical Field Work Incomplete MOPEC Repair — 2026-02-10
WO-01350822 258d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-10
WO-01350823 258d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-10
WO-01350825 258d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Misc. Inspection — 2026-02-10
WO-01350826 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350828 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350829 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350830 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350831 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350832 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350833 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-10
WO-01350834 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350835 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350836 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-10
WO-01350837 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350839 258d
Critical Coordinators Assigned INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2026-02-10
WO-01350840 258d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2026-02-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical