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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 266d 284d 627d
2,762 0 0 0
Billing 401 292d 313d 763d
401 0 0 0
Material Management 283 271d 292d 672d
283 0 0 0
Field Work 140 284d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01350921 258d
Critical Coordinators Ready for Scheduling Carelon Inspection — 2026-02-10
WO-01350924 258d
Critical Holding On Hold HonorHealth Network Inspection — 2026-02-10
WO-01350926 258d
Critical Holding On Hold Conviva Care Solutions (Humana) Virtual Tech - Depot Yes 2026-02-10
WO-01350928 258d
Critical Coordinators Scheduled HERITAGE ONE DAY SURGERY Misc. Inspection — 2026-02-10
WO-01351000 258d
Critical Coordinators Reschedule VillageMD Virtual Tech - Field Repair Yes 2026-02-11
WO-01351003 258d
Critical Material Management Awaiting Parts Advanced Dermatology Associates, LTD Repair Yes 2026-02-11
WO-01351005 258d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Repair Yes 2026-02-11
WO-01351006 258d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Preventive Maintenance — 2026-02-11
WO-01351007 258d
Critical Coordinators Reschedule CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-02-11
WO-01351008 258d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351010 258d
Critical Billing Ready to Bill Oak Street Health Repair — 2026-02-11
WO-01351013 258d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351014 258d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-11
WO-01351018 258d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-11
WO-01351020 258d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-02-11
WO-01351021 258d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-11
WO-01351022 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351024 258d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351025 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351028 258d
Critical Coordinators Assigned PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351029 258d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351031 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351033 258d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351035 258d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2026-02-11
WO-01351036 258d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351037 258d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-11
WO-01351040 258d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351041 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351042 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351043 258d
Critical Dispatch L2 Screening MIDMARK Installation — 2026-02-11
WO-01351046 258d
Critical Coordinators Scheduled Mars Veterinary Virtual Tech - Field Repair — 2026-02-11
WO-01351047 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351048 258d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-11
WO-01351049 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351050 258d
Critical Field Work Incomplete MOPEC Repair — 2026-02-11
WO-01351051 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351052 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351053 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351054 258d
Critical Coordinators Scheduled MIDMARK Delivery — 2026-02-11
WO-01351058 258d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-11
WO-01351059 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351060 258d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Repair — 2026-02-11
WO-01351064 258d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351065 258d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351066 258d
Critical Coordinators Scheduled HERITAGE ONE DAY SURGERY Repair Yes 2026-02-11
WO-01351067 258d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351068 258d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351070 258d
Critical Material Management Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-11
WO-01351071 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351073 258d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical