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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 368d 962d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 563d
2,762 0 0 0
Billing 401 227d 249d 698d
401 0 0 0
Material Management 283 207d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01350921 194d
Critical Coordinators Ready for Scheduling Carelon Inspection — 2026-02-10
WO-01350924 194d
Critical Holding On Hold HonorHealth Network Inspection — 2026-02-10
WO-01350926 194d
Critical Holding On Hold Conviva Care Solutions (Humana) Virtual Tech - Depot Yes 2026-02-10
WO-01350928 194d
Critical Coordinators Scheduled HERITAGE ONE DAY SURGERY Misc. Inspection — 2026-02-10
WO-01351000 193d
Critical Coordinators Reschedule VillageMD Virtual Tech - Field Repair Yes 2026-02-11
WO-01351003 193d
Critical Material Management Awaiting Parts Advanced Dermatology Associates, LTD Repair Yes 2026-02-11
WO-01351005 193d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Repair Yes 2026-02-11
WO-01351006 193d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Preventive Maintenance — 2026-02-11
WO-01351007 193d
Critical Coordinators Reschedule CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-02-11
WO-01351008 193d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351010 193d
Critical Billing Ready to Bill Oak Street Health Repair — 2026-02-11
WO-01351013 193d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351014 193d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-11
WO-01351018 193d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-11
WO-01351020 193d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-02-11
WO-01351021 193d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-11
WO-01351022 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351024 193d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351025 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351028 193d
Critical Coordinators Assigned PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351029 193d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351031 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351033 193d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351035 193d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2026-02-11
WO-01351036 193d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351037 193d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-11
WO-01351040 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351041 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351042 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351043 193d
Critical Dispatch L2 Screening MIDMARK Installation — 2026-02-11
WO-01351046 193d
Critical Coordinators Scheduled Mars Veterinary Virtual Tech - Field Repair — 2026-02-11
WO-01351047 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351048 193d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-11
WO-01351049 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351050 193d
Critical Field Work Incomplete MOPEC Repair — 2026-02-11
WO-01351051 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351052 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351053 193d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351054 193d
Critical Coordinators Scheduled MIDMARK Delivery — 2026-02-11
WO-01351058 193d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-11
WO-01351059 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351060 193d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Repair — 2026-02-11
WO-01351064 193d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351065 193d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351066 193d
Critical Coordinators Scheduled HERITAGE ONE DAY SURGERY Repair Yes 2026-02-11
WO-01351067 193d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351068 193d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351070 193d
Critical Material Management Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-11
WO-01351071 193d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351073 193d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical