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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
238d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 261d 364d 958d
4,806 0 0 0
Holding 3,712 275d 331d 959d
3,712 0 0 0
Dispatch 2,762 198d 215d 559d
2,762 0 0 0
Billing 401 223d 245d 694d
401 0 0 0
Material Management 283 203d 223d 603d
283 0 0 0
Field Work 140 216d 246d 565d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01318625 259d
Critical Field Work Tech Off Site Marathon Health, LLC Inspection — 2025-12-03
WO-01318633 259d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-03
WO-01318634 259d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-03
WO-01318636 259d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-03
WO-01318640 259d
Critical Billing WO Correction Needed Caldwell County ESD #5 Repair — 2025-12-03
WO-01318649 259d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318650 258d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318680 258d
Critical Coordinators Scheduled Infusion for Health Inspection — 2025-12-04
WO-01318684 258d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318686 258d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318689 258d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318691 258d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318695 258d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318700 258d
Critical Coordinators Scheduled Centurion of Georgia Inspection — 2025-12-04
WO-01318705 258d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-04
WO-01318712 258d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318716 258d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318725 258d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318729 258d
Critical Material Management Awaiting Parts ROSWELL PARK Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318737 258d
Critical Holding On Hold HSHS Medical Group Inc (Hospital Sisters Health System Medical Group) Depot Yes 2025-12-04
WO-01318741 258d
Critical Holding Ready for Release GE Healthcare FMI Installation — 2025-12-04
WO-01318750 258d
Critical Coordinators Scheduled Valley View Center for Nursing Care and Rehabilitation Inspection — 2025-12-04
WO-01318751 258d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318753 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318754 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318763 258d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318764 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318776 258d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318794 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318806 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-04
WO-01318807 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318808 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318813 258d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318821 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-04
WO-01318831 258d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318842 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318855 258d
Critical Material Management Awaiting Parts - Customer MOPEC Repair — 2025-12-04
WO-01318862 258d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318864 258d
Critical Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — 2025-12-04
WO-01318865 258d
Critical Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — 2025-12-04
WO-01318866 258d
Critical Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — 2025-12-04
WO-01318869 258d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318870 258d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318872 258d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318873 258d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318874 258d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318875 258d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318876 258d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318880 258d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318881 258d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical