Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
255d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 212d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 213d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 200d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 191d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 185d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 187d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01333949 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333950 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333951 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333952 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333953 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333954 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333955 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333956 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333957 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333958 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333959 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333960 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333961 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333962 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333963 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333964 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333965 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333966 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333967 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333968 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333969 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333970 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333971 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333972 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333973 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333974 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333975 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333976 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333977 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333978 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333979 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333980 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333981 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333982 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333983 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333984 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333985 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333986 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333987 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333988 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333989 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333990 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333991 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333992 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333993 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333994 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333995 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333996 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333997 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333998 100 191d 30d 226d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 353d
2 GE Healthcare FMI 2,737 2,737 202d
3 HIGI LLC 1,207 1,207 222d
4 GCX Medical 825 825 202d
5 CVS 515 515 248d
6 GE HEALTHCARE 489 489 220d
7 Oak Street Health 243 243 199d
8 MIDMARK 187 187 189d
9 AGILENT TECHNOLOGIES (ASP) 173 173 203d
10 AGILENT TECHNOLOGIES (VPD) 153 153 216d
11 TEXAS MEDICAL SCREENING 144 144 194d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 346d
13 Conviva Care Solutions (Humana) 99 99 196d
14 Modern Animal Hospital 63 63 195d
15 HCA Urgent Care 62 62 209d