Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01329389 100 260d — 290d Needs Action Holding On Hold Oak Street Health Virtual Tech — PC —
WO-01329427 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329433 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329434 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329437 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329439 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329444 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329449 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329452 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329458 100 264d — 290d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01329701 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329702 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329706 100 260d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329707 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329710 100 260d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329711 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329712 100 269d — 289d Needs Action Holding On Hold HIGI LLC Preventive Maintenance — PSM —
WO-01329714 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329717 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329718 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329719 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329720 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329723 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329724 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329726 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329727 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329729 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329730 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329731 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329733 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329735 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329737 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329738 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329740 100 260d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329742 100 260d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329746 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329747 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329761 100 272d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329763 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329764 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329765 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329767 100 260d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329769 100 260d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329770 100 275d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329771 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329772 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329774 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329775 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329777 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01329778 100 288d — 289d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d