Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302187 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302188 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302189 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302190 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302191 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302192 100 268d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302193 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302194 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302195 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302196 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302197 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302198 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302199 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302201 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302202 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302203 100 266d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302204 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302205 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302206 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302207 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302209 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302210 100 272d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302212 100 267d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302213 100 267d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302214 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302216 100 268d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302218 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302220 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302221 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302223 100 268d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302224 100 268d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302225 100 268d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302227 100 266d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302228 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302231 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302232 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302233 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302234 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302236 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302237 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302239 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302240 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302243 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302245 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302246 100 272d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302247 100 268d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302248 100 266d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302249 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302250 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302251 100 261d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d