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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01326633 100 254d 6d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326669 100 303d 47d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326670 100 303d 47d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326671 100 303d 47d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326672 100 303d 47d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326684 100 249d 47d 311d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01326703 100 311d 47d 311d Needs Action Coordinators Assigned Vera Whole Health Inspection Healthcare Provider PSM —
WO-01326714 100 290d 46d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326725 100 274d 20d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01326752 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326754 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326755 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326756 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326757 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326758 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326759 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326761 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326762 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326763 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326764 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326765 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326767 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326768 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326769 100 254d 30d 311d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326771 100 297d 47d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326772 100 297d 47d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326822 100 297d 47d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326826 100 247d 31d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326827 100 248d 47d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326830 100 248d 45d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326832 100 248d 45d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326833 100 248d 21d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326836 100 297d 47d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326837 100 283d 42d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326838 100 297d 47d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326840 100 297d 47d 311d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326845 100 280d 24d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326872 100 269d 39d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326873 100 269d 39d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326874 100 269d 39d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326935 100 255d 7d 310d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01326975 100 248d 46d 310d Needs Action Coordinators Assigned VillageMD Inspection Healthcare Provider PSM —
WO-01326981 100 310d 46d 310d Needs Action Coordinators Assigned Vera Whole Health Inspection Healthcare Provider PSM —
WO-01326994 100 255d 6d 310d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01326999 100 298d 46d 310d Needs Action Coordinators Assigned MT. VERNON FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01327000 100 298d 46d 310d Needs Action Coordinators Assigned MT. VERNON FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01327006 100 298d 38d 310d Needs Action Coordinators Scheduled CATARACT CENTER - ADIRONDACKS Calibration Healthcare Provider PSM —
WO-01327047 100 252d 4d 310d Needs Action Coordinators Scheduled MIDMARK Installation Healthcare Provider PC —
WO-01327120 100 252d 20d 309d Needs Action Coordinators Scheduled ANDERSON COUNTY DEPARTMENT OF PUBLIC SAFETY Preventive Maintenance EMS PSM —
WO-01327125 100 304d 42d 309d Needs Action Coordinators Assigned CenterWell (Humana) Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d