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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327562 100 185d 9d 237d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01327582 100 208d 22d 237d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01327583 100 197d 13d 237d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01327616 100 222d 43d 237d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01327631 100 180d 3d 237d Needs Action Coordinators Scheduled WESTERN VETERINARY PARTNERS LLC Virtual Tech - Field Repair Animal Health P3 Yes
WO-01327638 100 229d 43d 237d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327677 100 184d 4d 237d Needs Action Coordinators Scheduled MVP Mission Veterinary Partners - Laurelton Animal Hospital Removal Healthcare Provider PC —
WO-01327726 100 208d 42d 236d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01327727 100 191d 20d 236d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01327778 100 191d 41d 236d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01327797 100 187d 6d 236d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327799 100 209d 23d 236d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327800 100 199d 42d 236d Needs Action Coordinators Assigned Lion Health System Inspection Healthcare Provider PSM —
WO-01327807 100 187d 6d 236d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327811 100 187d 6d 236d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327813 100 187d 6d 236d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327835 100 179d 25d 236d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01327980 100 181d 13d 235d Needs Action Coordinators Scheduled MIDMARK Installation Healthcare Provider PC —
WO-01328002 100 233d 39d 235d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01328010 100 180d 19d 235d Needs Action Coordinators Scheduled DIXON AMBULANCE DISTRICT Evaluation EMS P7 Weather —
WO-01328013 100 180d 21d 235d Needs Action Coordinators Scheduled DIXON AMBULANCE DISTRICT Preventive Maintenance EMS PSM Weather Yes
WO-01328023 100 199d 14d 235d Needs Action Coordinators Scheduled Brown Medicine Inspection Healthcare Provider PSM —
WO-01328024 100 222d 38d 235d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328026 100 200d 15d 235d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01328027 100 221d 31d 235d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328029 100 180d 2d 235d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328036 100 219d 37d 235d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328040 100 179d 2d 235d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01328042 100 179d 25d 235d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01328045 100 184d 8d 235d Needs Action Coordinators Ready for Scheduling PARTS SOURCE Parts Sale EMS PSM Yes
WO-01328054 100 216d 28d 235d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01328070 100 219d 32d 235d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01328096 100 229d 37d 233d Needs Action Coordinators Scheduled Atrius Health Calibration Healthcare Provider PSM —
WO-01328102 100 215d 27d 233d Needs Action Coordinators Scheduled Atrius Health Calibration Healthcare Provider PSM —
WO-01328123 100 233d 39d 233d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01328125 100 179d 1d 233d Needs Action Coordinators Scheduled University of North Florida Inspection Healthcare Provider PSM —
WO-01328128 100 180d 1d 233d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328157 100 194d 12d 233d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01328159 100 229d 38d 233d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328160 100 229d 38d 233d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328161 100 180d 38d 233d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328174 100 179d 29d 230d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01328184 100 190d 10d 230d Needs Action Coordinators Scheduled LOUISVILLE METRO EMS Preventive Maintenance EMS PSM —
WO-01328193 100 180d 3d 230d Needs Action Coordinators Scheduled The Cigna Group Inspection Healthcare Provider PSM —
WO-01328195 100 185d 33d 230d Needs Action Coordinators Assigned MOREHEAD CITY FIRE & EMS DEPARTMENT Preventive Maintenance EMS PSM —
WO-01328204 100 192d 32d 230d Needs Action Coordinators Scheduled ADAIR COUNTY EMS Preventive Maintenance EMS PSM —
WO-01328206 100 180d 33d 230d Needs Action Coordinators Assigned Sterling Medical Inspection Healthcare Provider PSM —
WO-01328214 100 179d 37d 230d Needs Action Coordinators Assigned AMBICAB MEDICAL TRANSPORTATION Preventive Maintenance EMS PSM Weather —
WO-01328215 100 179d 0d 230d Needs Action Coordinators Scheduled CLINTONVILLE AREA AMBULANCE SERVICE Preventive Maintenance EMS PSM —
WO-01328228 100 230d 38d 230d Needs Action Coordinators Assigned BURBANK FIRE DEPARTMENT Preventive Maintenance EMS PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d