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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327562 100 253d 9d 305d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01327582 100 276d 22d 305d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01327583 100 265d 13d 305d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01327616 100 290d 43d 305d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01327631 100 248d 3d 305d Needs Action Coordinators Scheduled WESTERN VETERINARY PARTNERS LLC Virtual Tech - Field Repair Animal Health P3 Yes
WO-01327638 100 297d 43d 305d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327677 100 252d 4d 305d Needs Action Coordinators Scheduled MVP Mission Veterinary Partners - Laurelton Animal Hospital Removal Healthcare Provider PC —
WO-01327726 100 276d 42d 304d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01327727 100 259d 20d 304d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01327778 100 259d 41d 304d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01327797 100 255d 6d 304d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327799 100 277d 23d 304d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327800 100 267d 42d 304d Needs Action Coordinators Assigned Lion Health System Inspection Healthcare Provider PSM —
WO-01327807 100 255d 6d 304d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327811 100 255d 6d 304d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327813 100 255d 6d 304d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327835 100 247d 25d 304d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01327980 100 249d 13d 303d Needs Action Coordinators Scheduled MIDMARK Installation Healthcare Provider PC —
WO-01328002 100 301d 39d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01328010 100 248d 19d 303d Needs Action Coordinators Scheduled DIXON AMBULANCE DISTRICT Evaluation EMS P7 Weather —
WO-01328013 100 248d 21d 303d Needs Action Coordinators Scheduled DIXON AMBULANCE DISTRICT Preventive Maintenance EMS PSM Weather Yes
WO-01328023 100 267d 14d 303d Needs Action Coordinators Scheduled Brown Medicine Inspection Healthcare Provider PSM —
WO-01328024 100 290d 38d 303d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328026 100 268d 15d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01328027 100 289d 31d 303d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328029 100 248d 2d 303d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328036 100 287d 37d 303d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328040 100 247d 2d 303d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01328042 100 247d 25d 303d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01328045 100 252d 8d 303d Needs Action Coordinators Ready for Scheduling PARTS SOURCE Parts Sale EMS PSM Yes
WO-01328054 100 284d 28d 303d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01328070 100 287d 32d 303d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01328096 100 297d 37d 301d Needs Action Coordinators Scheduled Atrius Health Calibration Healthcare Provider PSM —
WO-01328102 100 283d 27d 301d Needs Action Coordinators Scheduled Atrius Health Calibration Healthcare Provider PSM —
WO-01328123 100 301d 39d 301d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01328125 100 247d 1d 301d Needs Action Coordinators Scheduled University of North Florida Inspection Healthcare Provider PSM —
WO-01328128 100 248d 1d 301d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01328157 100 262d 12d 301d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01328159 100 297d 38d 301d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328160 100 297d 38d 301d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328161 100 248d 38d 301d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01328174 100 247d 29d 298d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01328184 100 258d 10d 298d Needs Action Coordinators Scheduled LOUISVILLE METRO EMS Preventive Maintenance EMS PSM —
WO-01328193 100 248d 3d 298d Needs Action Coordinators Scheduled The Cigna Group Inspection Healthcare Provider PSM —
WO-01328195 100 253d 33d 298d Needs Action Coordinators Assigned MOREHEAD CITY FIRE & EMS DEPARTMENT Preventive Maintenance EMS PSM —
WO-01328204 100 260d 32d 298d Needs Action Coordinators Scheduled ADAIR COUNTY EMS Preventive Maintenance EMS PSM —
WO-01328206 100 248d 33d 298d Needs Action Coordinators Assigned Sterling Medical Inspection Healthcare Provider PSM —
WO-01328214 100 247d 37d 298d Needs Action Coordinators Assigned AMBICAB MEDICAL TRANSPORTATION Preventive Maintenance EMS PSM Weather —
WO-01328215 100 247d 0d 298d Needs Action Coordinators Scheduled CLINTONVILLE AREA AMBULANCE SERVICE Preventive Maintenance EMS PSM —
WO-01328228 100 298d 38d 298d Needs Action Coordinators Assigned BURBANK FIRE DEPARTMENT Preventive Maintenance EMS PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d