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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302478 100 197d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302496 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302504 100 203d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302505 100 203d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302521 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302536 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302558 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302566 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302567 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302574 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302583 100 193d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302584 100 193d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302585 100 193d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302595 100 203d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302597 100 203d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302632 100 197d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302635 100 193d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302662 100 191d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01233644 100 191d — 589d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233653 100 192d — 589d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233699 100 192d — 589d Needs Action Coordinators Scheduled CVS Preventive Maintenance — PSM —
WO-01233719 100 212d — 589d Needs Action Coordinators Assigned CVS Preventive Maintenance — PSM —
WO-01112510 100 738d — 952d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01112512 100 738d — 952d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01113122 100 738d — 948d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01113123 100 738d — 948d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127612 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127613 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127614 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127615 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127616 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127617 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127618 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127619 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127620 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127622 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127623 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127624 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127626 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01127627 100 738d — 923d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01128012 100 738d — 920d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01128234 100 738d — 920d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01128447 100 738d — 919d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01128448 100 738d — 919d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01128449 100 738d — 919d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01128451 100 738d — 919d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01128454 100 738d — 919d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01139302 100 738d — 896d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01139303 100 738d — 896d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01139431 100 738d — 895d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d