Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01314099 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314100 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314101 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314102 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314103 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314104 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314105 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314106 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314107 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314108 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314109 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314110 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314111 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314112 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314113 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314114 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314115 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314116 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314117 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314118 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314119 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314120 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314121 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314122 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314123 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314124 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314125 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314126 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314127 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314128 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314129 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314130 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314132 100 273d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314133 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314134 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314135 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314136 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314137 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314138 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314139 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314140 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314142 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314144 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314145 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314146 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314147 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314148 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314149 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314150 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314151 100 275d — 346d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d