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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
321d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 278d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 279d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 266d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 257d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 252d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 254d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327475 100 294d 43d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327478 100 294d 43d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327485 100 293d 43d 311d Needs Action Holding On Hold HIGI LLC Repair Kiosk P4 —
WO-01327497 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327501 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327503 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327506 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327510 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327512 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327513 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327515 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327521 100 295d 42d 311d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327523 100 255d 0d 311d Needs Action Billing Billing Review ADDICTION CENTER OF BROOME COUNTY Depot Healthcare Provider PSM Parts Shipping Yes
WO-01327529 100 294d 39d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327533 100 294d 39d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327535 100 294d 39d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327537 100 284d 37d 311d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327558 100 251d 42d 309d Needs Action Coordinators Assigned Sono Bello Inspection Healthcare Provider PSM —
WO-01327560 100 266d 43d 309d Needs Action Coordinators Assigned NORA Philadelphia Preventive Maintenance EMS PSM —
WO-01327562 100 256d 9d 309d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01327567 100 294d 32d 309d Needs Action Holding On Hold Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01327569 100 271d 0d 309d Needs Action Billing Billing Review THE BREWER COMPANY Repair Healthcare Provider P7 Parts Shipping —
WO-01327571 100 251d 27d 309d Needs Action Materials Awaiting Parts MIDMARK Repair Healthcare Provider P4 Cust
WO-01327582 100 279d 22d 309d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01327583 100 268d 13d 309d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01327616 100 294d 43d 308d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01327631 100 252d 3d 308d Needs Action Coordinators Scheduled WESTERN VETERINARY PARTNERS LLC Virtual Tech - Field Repair Animal Health P3 Yes
WO-01327638 100 300d 43d 308d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327652 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327653 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327654 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327655 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327656 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327657 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327658 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327659 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327660 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327661 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327662 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327663 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327664 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327666 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327667 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327668 100 268d 13d 308d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01327670 100 279d 22d 308d Needs Action Holding On Hold Sono Bello Inspection Healthcare Provider PSM —
WO-01327673 100 253d 0d 308d Needs Action Billing Ready to Bill GE Healthcare FMI Installation FCO PC —
WO-01327676 100 287d 28d 308d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327677 100 256d 4d 308d Needs Action Coordinators Scheduled MVP Mission Veterinary Partners - Laurelton Animal Hospital Removal Healthcare Provider PC —
WO-01327683 100 284d 28d 308d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327684 100 284d 28d 308d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 419d
2 GE Healthcare FMI 2,737 2,737 269d
3 HIGI LLC 1,207 1,207 289d
4 GCX Medical 825 825 268d
5 CVS 515 515 314d
6 GE HEALTHCARE 489 489 287d
7 Oak Street Health 243 243 265d
8 MIDMARK 187 187 256d
9 AGILENT TECHNOLOGIES (ASP) 173 173 270d
10 AGILENT TECHNOLOGIES (VPD) 153 153 283d
11 TEXAS MEDICAL SCREENING 144 144 260d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 413d
13 Conviva Care Solutions (Humana) 99 99 263d
14 Modern Animal Hospital 63 63 261d
15 HCA Urgent Care 62 62 276d